Mohd Jamsheed

Seasoned IT Manager & Clinical Research Coordinator with over 15 years of expertise across Information Technology, Healthcare Administration, and Clinical Research. Demonstrated success in implementing IT infrastructure, managing healthcare billing systems, coordinating clinical trials, and ensuring compliance with ICH-GCP guidelines. Recognized for leadership, analytical skills, and the ability to streamline processes to achieve operational efficiency in hospital and research environments.

IT Infrastructure & Network Engineer - Ritz Corporation

(2025-09)

• Manage and maintain IT infrastructure, enterprise networking, servers, and core IT systems to ensure reliable and secure operations.
• Configure, troubleshoot, and maintain LAN/WAN connectivity, network devices, firewalls, switches, routers, and related infrastructure.
• Monitor network and server performance, resolve hardware/software issues, and support system availability and business continuity.
• Implement IT security practices, access controls, backups, and preventive maintenance for infrastructure and network environments.
• Provide technical support, incident troubleshooting, system administration, and coordination with users and service providers.

IT Manager - Saboo Diagnostic & Research Centre - Hyderabad

(2015-01 - 2025-09)

• Manage IT operations including networking, software installations, LIS integration, biometric systems, CCTV monitoring, and hospital management systems.
• Support clinical research site activities: patient data management, eCRF handling, monitoring visits, and audits.
• Train staff in IT systems, online claim processing, and Aarogyasri insurance workflows.
• Maintain cloud servers, application servers, and database servers ensuring data security and uptime.

Head of Aarogyasri / Insurance Department - BBR Super Speciality Hospital - Hyderabad

(2016-01 - 2021-12)

• Directed Aarogyasri and corporate billing operations ensuring accurate claims processing.
• Prepared MIS reports: corporate revenue, disallowance, reconciliation statements, and bed occupancy statistics.
• Coordinated with TPAs for timely pre-authorizations, claim settlements, and escalations.
• Handled billing for OP, IP, cash, corporate, and insurance cases, improving department operations.

IT & Clinical Research Coordinator - Saboo Hospital & Research Centre - Hyderabad

(2013-01 - 2015-12)

• Coordinated multiple Phase 3 and Phase 4 clinical trials (Hypertension, Diabetes, COPD, Asthma).
• Facilitated site initiation, interim monitoring, and close-out visits in compliance with sponsor SOPs.
• Ensured accurate protocol adherence, subject screening, enrolment, and CRF completion.
• Conducted IP accountability and ensured documentation integrity per ICH-GCP standards.

Aarogyasri In-charge - Sri Sri Holistic Hospital - Hyderabad

(2014-01 - 2015-12)

• Managed Aarogyasri operations including pre-authorization, claim submission, and online data updates.
• Interacted with patients and doctors to coordinate approvals and streamline billing workflows.

IT In-charge & Clinical Research Coordinator - SVS Medical College & Hospital - Mahbubnagar

(2008-01 - 2010-12)

• Oversaw hospital IT infrastructure, patient database management, and Aarogyasri department activities.
• Acted as site administrator for clinical research projects ensuring regulatory compliance.

IT In-charge - M&M - Hyderabad

(2004-01 - 2005-12)

• Handled IT support, software installation, troubleshooting, and networking solutions.
• Maintained system backups and conducted staff IT training sessions.

B.Com (Computers) - Computers

PGDCA - Post Graduate Diploma in Computer Applications