Executive - Ekart Logistics
(2024-01 - 2026-01)
- Supervised assessment of Myntra and GTNL RTO & RVP losses for entire North region at Flipkart's zonal control tower.
- CL_consumables team coordinating packaging material activities for entire North Zone.
- Supervise processes for fraud-related loss claims, securing reimbursements for legitimate customers and taking decisive action against fraudulent incidents.
- RVP validation: verifying alignment of received/returned product with reported condition by customer and ensuring adherence to sop guidelines.
Warehouse Executive - Allinpro Industries Pvt Ltd
(2023-01 - 2024-01)
- Coordinated with vendors including Retaliez, eTrade, and Click Tech Retail on Amazon purchase orders. Ensured compliance with Amazon guidelines while resolving discrepancies efficiently.
- Maintained accurate records to support operational integrity and transparency. Managed vendor relationships to facilitate seamless operations and optimize supply chain performance.
Operations Supervisor - Ecom Express Ltd
(2021-01 - 2023-01)
- Facilitated timely package pickup and delivery, ensuring customer satisfaction. Streamlined route planning to enhance efficiency in delivery processes. Responded to customer inquiries professionally, fostering positive interactions.
- Pod collection and management collecting and updating evidence of Accurately verified delivery (pod) information to ensure precision in records. Ensured timely processing of delivery information through meticulous verification.
- Completion of obtaining signatures or digital confirmations from Maintained accurate pod records through timely updates in the system.
Supervisor - Jabong
(2016-01 - 2020-01)
