Mohini Kaushik

High-performing Aviation & Hospitality Specialist with 8 years of premier experience across top full-service airlines (Vistara and Jet Airways). Proven expertise in delivering luxury guest experiences, managing critical in-flight safety protocols, and leading high-stakes crisis response. Adept at creating exceptional rapport with passengers and perfectly equipped for high-touch customer care roles across luxury hotels, airport operations, and premium guest services.

Cabin Crew Specialist at Vistara (TATA SIA Airlines) (2019-01 – 2022-12)

• Delivered 5-star luxury hospitality across domestic and international routes, representing India's premier full-service carrier.
• Executed DGCA cabin safety, security checks, and emergency response procedures with zero compromise.
• Maintained flawless passenger service standards under high-density, dynamic flight conditions.
• Recognized with an official award for decisive leadership during a critical onboard medical crisis.

Cabin Crew / Guest Care Executive at Jet Airways (2015-01 – 2019-12)

• Provided premium guest assistance and in-flight service across major domestic and international networks.
• Resolved passenger grievances with high diplomacy, empathy, and speed.
• Upheld strict safety and security protocols during flight preparation and operations.
• Received multiple quarterly performance awards for exceptional service delivery.

Bachelor of Science in B.Sc. – Maitreyi College, Delhi University

Senior Secondary in Class XII – Kendriya Vidyalaya, Delhi (2011)

Secondary in Class X – Kendriya Vidyalaya, Delhi (2009)