Mohit Malhan

Experienced AR Follow-Up Analyst with a background in US Healthcare Revenue Cycle Management and customer support operations. Skilled in claims denial management, payer follow-ups, Medicare, Medicaid, and commercial insurance handling. Strong communication, analytical thinking, and workflow automation skills using Python and AI tools.

Senior Analyst – AR Follow-Up Analyst at R1 RCM (2025-01 – 2026-06)

• Managed AR follow-up and denial resolution for healthcare claims.
• Worked on Medicare, Medicaid, UHC, and commercial insurance claims.
• Handled denial analysis and insurance follow-up activities.
• Received R1 Young Star and R1 Star awards.

Customer Support Advisor at Concentrix (2023-01 – 2024-01)

• Handled chat support for US customers.
• Resolved customer issues and operational queries.
• Managed multiple chats with strong communication skills.

Bachelor of Arts (2024 – 2027)