Mohitabh Patil

Result-oriented professional with over 12 years of experience in project management, operations, and technical support within large-scale e-governance initiatives. Proven expertise in managing cross-functional teams, coordinating with government agencies, and delivering strategic outcomes in Aadhaar, NPR and PAN/TIN projects. Recognized for driving operational efficiency, ensuring compliance, and fostering stakeholder collaboration across multiple districts.

Regional Head – E-Governance at KARVY Data Management Services Ltd (2014-01 – Present)

Manage Aadhaar PEC centres and PAN branches across Madhya Pradesh, overseeing operational and technical performance. Coordinate with UIDAI and district authorities to ensure compliance and timely delivery of objectives.

• Manage Aadhaar PEC centres and PAN branches across Madhya Pradesh, overseeing operational and technical performance.
• Coordinate with UIDAI and district authorities to ensure compliance, process accuracy, and timely delivery of objectives.
• Lead and mentor branch teams; assign roles, monitor KPIs, and provide performance feedback for continuous improvement.
• Administer SQL-based data management for NPR project reporting and analysis across 42 rural districts.
• Provide training programs for field employees on process, compliance, and technical troubleshooting.
• Supervise documentation, payment processing, and communication for project execution and audits.
• Liaise with Collectors, Additional Collectors, and DEOs to improve deployment efficiency and stakeholder engagement.
• Prepare daily, weekly, and monthly client reports, ensuring transparency and adherence to SLAs.
• Handle customer escalation management, ensuring high satisfaction and quick resolution of grievances.

MBA B.U. UNIVERSITY

B.E. in Computer Science – TIT & SCIENCE, BHOPAL (2011)

HSC – May Flower Public School (2006)

SSC – May Flower Public School (2004)