Mohsin Saifi

Results-driven Business Development and Program Management professional with 3+ years of experience in EdTech sales and learner lifecycle management. Proven ability to drive revenue through consultative selling, improve learner outcomes through performance tracking, and execute cross-sell/upsell strategies.

Program Manager (Post-Sales Role) at Suraasa (2025-08 – Present)

• Managed learner lifecycle post-enrollment, ensuring high program completion rates.
• Tracked learner performance, engagement, and milestones using internal systems.
• Provided personalized interventions to struggling learners to improve outcomes.
• Drove revenue through upselling and cross-selling advanced programs.

Senior Business Development Associate at Suraasa (2024-07 – 2025-08)

• Sold teacher upskilling programs using a consultative sales approach.
• Handled end-to-end sales cycle from lead qualification to closing.
• Consistently achieved and exceeded monthly revenue targets.
• Built strong relationships with educators by understanding career goals.

Sales & Customer Service Executive at Univo Education (2023-06 – 2024-05)

• Handled inbound and outbound student inquiries efficiently.
• Provided detailed counseling on courses and career outcomes.
• Maintained high customer satisfaction through effective communication.
• Resolved student concerns and ensured smooth onboarding.

Senior Admission Counselor at Think & Learn Pvt Ltd (2022-02 – 2023-06)

• Guided prospective students through the complete admissions process.
• Delivered personalized counseling aligned with student goals.
• Achieved admission targets consistently.
• Ensured compliance with eligibility and documentation requirements.

Sales Executive at Wizard Publishers (2019-01 – 2021-12)

• Achieved sales targets by promoting books to retailers and distributors.
• Built and maintained strong B2B client relationships.
• Understood client preferences to tailor sales strategies.
• Expanded distribution network through consistent outreach.

Bachelor of Business Administration in BBA – IGNOU (2017-01 – 2020-12)

High School Diploma – D.U.C.S School (2017-01 – 2017-12)