SERVICE ADVISOR
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To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.
SERVICE ADVISOR - TATA MOTORS
(2025-02 - 2026-06)
During the service process, my role is coordinates with technicians and workshop staff to monitor job progress, ensure proper diagnosis, and maintain quality standards. To keep customers informed about service status, additional repair requirements, and any changes in cost or time. After service completion, my responsibility is performs final checks, explains the work carried out, provides maintenance advice, and ensures timely vehicle delivery.
They also handle customer feedback, address complaints, and strive to achieve high customer satisfaction and retention in line with Tata Motors' customer-first philosophy.
Billing Executive - SAI HOSPITAL
(2023-11 - 2024-12)
At SSH Hospital, I managed the billing process, specifically focusing on Ayushman Bharat claims. I generated accurate patient prescriptions, coordinated with doctors and the insurance team, and ensured timely claim settlements. My work contributed to smoother patient discharge processes and reduced claim rejection rates. With attention to detail and efficiency, I maintained billing accuracy above 98% and supported overall revenue cycle management.
Sales Executive - DEN CABLE NETWORK
(2022-08 - 2023-07)
My role involved managing service inquiries, resolving customer complaints, and ensuring uninterrupted cable network service delivery. I also supported installation coordination and technical issue triaging. I helped reduce downtime and increase subscriber satisfaction by 15% through quick resolutions and effective team coordination.
B.A - MJPRU (2026)
12th - Deshbandhu Inter College (2021)
10th - Akanksha Vidyapeeth Inter College (2018)
