Marine Personnel Officer - Northern Marine India Pvt. Ltd.
(2024-09)
- Supervision and management of the company's Database system utilized for storing all Personnel details.
- Responsible for the company's recruitment, development, and retention strategy for CADETS.
- Review training courses, producing recommendations for training and development programs in support of employees within the managed fleet, ensuring proper structure and processes are in place.
- Ensuring efficient integration between the payroll, training, personnel, and accounts departments.
- Supervision of the company's seminars, workshops, and training/development functions for marine and offshore personnel, including cadets.
- Act as the point of escalation for internal and external individuals/parties encountering difficulties with personnel issues.
- Support the Manager – Fleet Training & Cadets in the delivery of the Training Department functions, including identifying cadet training needs and offering routine guidance to vessels/sea staff.
- Maintain a close working relationship with training centers and colleges.
Asst. Fleet Personnel Officer - BSM
- Handled and coordinated with crew to complete their joining procedures, ensuring valid documents and compliance to join the vessel.
- Responsible for getting medicals approved, checking flag documents, and applying to the flag team accordingly.
- Issued contracts, recorded same in the system, and arranged for courses/document updates irrespective of the branch office.
- Issued letters to apply for US Visa, Sea service letter, and FORM 3A as required.
- Arranged Pre-briefing with Manager before joining vessel and De-briefing post sign off.
- Sought approvals from Senior management as necessary for joining vessels.
Training Coordinator - V. GROUP
- Responsible for the full administrative support for the Training department.
- Managed, issued, and recorded all documentary evidence of training, including company certification.
- Assisted the Training Team / Training Administrator / Assistant Training Superintendent with the arrangements for sea-staff attending the training and scheduling of all training activities.
- Managed, supervised, and kept records of all pre-engagement and routine English language assessments of sea-staff.
- Responsible for the arrangement of welfare services within the Training Centre.
- Assisted in Cadet Planning and scheduling pre-screening tests for interviews.
- Interacted with Global Training Centers (TC's) for different training held across various regions and assisted with assigned projects with full compliance.
Operations Representative
(2020-07 - 2021-06)
- Worked on a team of 400 people, responsible for approximately 200 outbound customer calls per day.
- Discussed issues with the customer, offering possible solutions, and providing additional information about services in a courteous manner.
- Followed conversational scripts and managed call duration, escalating calls to the supervisor if needed.
Business Development Executive - Skillrex Technology
(2016-02 - 2016-05)
- Identified Business Opportunities, built, and maintained successful Relationships with prospects and existing clients.
- Collaborated with executives on Business Strategy to determine Objectives, evaluated current business performance, and maximized business reach and potential.
