Monika S

with experience in helpdesk and admin, reservation and helpdesk, admin executive assistant, assistant hospitality officer, and facility management. With 12 years of experience in these areas, I am confident that I possess the skills and knowledge necessary to make a valuable contribution to your team.

Throughout my career, I have gained extensive experience in managing helpdesk operations and providing technical support to internal and external customers. This includes troubleshooting hardware and software issues, managing service requests, and ensuring timely resolution of issues. I have also developed a strong background in administrative support, including scheduling appointments, managing calendars, and maintaining records.

In addition, I have experience working in the hospitality industry, specifically with reservations and front desk operations. This includes managing guest relations, responding to inquiries, and ensuring a high level of customer satisfaction.

As an admin executive assistant, I have provided support to executives, including managing their schedules, arranging travel, and preparing reports and presentations. I have also worked as an assistant hospitality officer, where I was responsible for coordinating events and ensuring a high level of guest satisfaction.

Most recently, I have gained experience in facilities management, including overseeing maintenance and repair, managing vendor relationships, and ensuring compliance with safety and regulatory requirements.

I possess excellent communication and problem-solving skills, and am able to work well under pressure while maintaining a positive attitude. I am confident that my experience in helpdesk and admin, reservation and helpdesk, admin executive assistant, assistant hospitality officer, and facility management would be a valuable asset to your organization, and I am excited about the opportunity to contribute to your team.

Facility Management , administration , Hospitality and customer support

MBA in Business administration