Monisha Jenet

Results-oriented Procurement and Order Management professional with experience in Purchase Order processing, Sales Order management, vendor coordination, order tracking, pricing, invoice verification, 3-way matching, and payment processing.

Order Management Specialist at Lennox india Technology Center (2024-06 – 2025-09)

• Managed the complete Sales Order Management process, including creation of sales orders against customer POs in line with customer requirements.
• Monitored orders throughout the order-to-cash cycle, from order creation and processing through delivery and billing.
• Collaborated with Sales, Warehouse, Logistics, and other cross-functional teams to ensure smooth and timely order fulfillment.
• Prepared and monitored daily open order and finance reports, ensuring accurate tracking of pending orders and financial activities.
• Coordinated with key stakeholders to monitor weekly demand coverage reports, supporting effective demand planning and order fulfillment.
• Followed up on order status, identified potential delays, and coordinated with relevant teams to ensure on-time delivery and customer satisfaction.

Vserve E business Solutions (2023-09 – 2024-05)

• Tracked purchase orders from vendors and followed up to ensure timely order fulfillment and delivery.
• Closely monitored order and shipment status, coordinating with suppliers and sending timely follow-ups.
• Verified received goods against vendor invoices and processed Goods Receipts (GR) based on invoice quantities.
• Performed 3-way matching of Sales Agreement/PO, Goods Receipt, and Invoice to ensure accuracy.
• Coordinated with Finance to resolve discrepancies and supported timely vendor payment processing.
• Followed up with vendors and internal teams to expedite pending payments and resolve invoice issues.

Hewlett-Packard Enterprises (2022-02 – 2023-08)

• Managed the RFQ–PR–PO process, ensuring timely conversion of purchase requisitions into purchase orders.
• Created and processed Purchase Orders (POs) based on approved PR requests and business requirements.
• Updated part pricing in Sales Agreements (SA) and created/maintained SAs for the current financial year.
• Prepared Price Decisions and coordinated with buyers for timely approval and invoice-year pricing validation.
• Maintained part pricing in Pilum (internal tool) and coordinated weekly price approvals with relevant stakeholders.
• Created Info Records for new parts, ensuring accurate supplier and pricing master data.
• Coordinated with Buyers, Suppliers, and internal stakeholders to resolve pricing and PO-related issues.

B.Sc in Information Technology – Avinashilingam University for women (2017 – 2020)