Mr Complicated

Seeking a good position in a quality organization, where my knowledge can be shared and enriched in the progress of the organization. Willing to learn and work towards innovation.

CUSTOMER SERVICE EXECUTIVE & RAMP SUPERVISOR - STAR AIR AIRLINES, JHARSUGUDA - Jharsuguda

(2025-09)

• Management of ground operations and passenger handling.
• Achievement in customer satisfaction through effective service.
• Ramp Lead – coordinating ramp activities and ground staff.
• Ensuring safety protocols and compliance with aviation standards.

FRONT DESK EXECUTIVE - SANJIVANI FAMILY HOSPITAL, JHARSUGUDA - Jharsuguda

(2018 - 2021)

(3 Years)

• Data entry in front desk and maintaining records.
• Counter management and patient coordination.

BRANCH RELATIONSHIP EXECUTIVE – SBI CREDIT CARDS - STATE BANK OF INDIA, JHARSUGUDA - Jharsuguda

(2024-06 - 2024-11)

(6 Months)

• Handled sales and service of SBI Credit Cards.
• Explained credit card features, benefits, and offers to customers.
• Assisted in credit card applications, documentation, and approvals.
• Achieved monthly sales targets and driven card activations.
• Provided excellent customer service and resolved card-related queries.

Master of Science - Mathematics - Dr. C.V. Raman University, Bilaspur (2023)

Bachelor of Science - Mathematics - Laxmi Narayan College, Jharsuguda Sambalpur University (2020)

+2 Science - Salegram Sakunya College, Talpatia (2017)

HSC - Talpatia Govt. High School, Talpatia (2014)