Mr_HR
Operations-driven professional with 4+ years of hands-on business management experience
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About
Operations-driven professional with 4+ years of hands-on business management experience across e-commerce, administration, and service operations. Proven ability to build structured systems, manage digital platforms, optimize workflows, and drive revenue operations. Expertise in CRM systems, AI-assisted productivity tools, and data-driven decision making. Recognized for problem-solving mindset, operational leadership, and ability to implement scalable business processes.
Experience
E-Commerce Operations Manager - Back Office - Gupta Agro Enterprises (CulTree) - Sagar
(2021-01 - 2026-01)
Responsible for end-to-end digital commerce operations and revenue management across online marketplaces.
- Managed Amazon and multiple marketplace operations, handling product listings, pricing strategies, and order lifecycle.
- Built structured workflows for inventory management and order tracking.
- Coordinated logistics partners to streamline dispatch processes and reduce delays.
- Optimized listings and platform performance to improve product visibility and sales potential.
- Maintained strong account health metrics and customer satisfaction standards.
- Created operational reports using Excel data tracking systems.
- Improved operational efficiency through structured process control.
- Reduced order handling errors by implementing systematic workflow management.
Operations Manager - Hotel Ashiyana - Sagar
(2019-01 - 2021-01)
Managed full operational control of hospitality business functions, ensuring service quality and administrative compliance.
- Oversaw daily business operations including front office, housekeeping, and vendor coordination.
- Managed staff scheduling and operational performance monitoring.
- Maintained administrative documentation and financial records.
- Improved operational coordination and service consistency.
- Strengthened administrative documentation and workflow management.
Mathematics Faculty - Pearl Public School - Sagar
(2017-01 - 2018-01)
Delivered structured mathematics instruction while maintaining academic performance tracking and classroom management systems to ensure effective learning outcomes.
- Oversaw lesson planning and classroom instruction for mathematics subjects following the academic curriculum.
- Maintained student performance tracking systems and assessment records for academic monitoring.
- Developed structured teaching approaches to simplify complex mathematical concepts.
- Encouraged analytical thinking and logical problem-solving through guided exercises and practice frameworks.
- Strengthened students' analytical and logical reasoning skills through systematic teaching methods.
- Improved classroom engagement by implementing structured problem-solving approaches.
Mathematics Faculty - Diamond Public School - Sagar
(2016-01 - 2017-01)
Delivered foundational mathematics education while supporting academic administration through structured documentation and curriculum execution.
- Executed curriculum planning and classroom instruction in alignment with academic guidelines.
- Maintained academic documentation including attendance records, progress reports, and evaluation data.
- Guided students in developing fundamental mathematical concepts and logical thinking.
- Built strong foundational mathematical understanding among students.
- Contributed to consistent classroom discipline and productive learning environments.
Education
B. Sc - Bachelor of Science - State Board (2019)
Diploma - Industrial Training Institute (ITI) - State Board (2016)
Higher Secondary - 12th - State Board (2014)
High School - 10th - State Board (2012)