Mr. Malik Rehan

Experienced System Engineer with CCNA training and hands-on experience in IT support, system troubleshooting, network troubleshooting, and basic knowledge of Sophos Firewall. Strong ability to resolve user issues, maintain smooth IT operations, and manage day-to-day technical tasks. Seeking a role as a Network Engineer to apply and expand my networking skills while contributing to reliable and secure IT infrastructure.

System Engineer III - Golden Globe Hotels Pvt. Ltd.

(2025-06)

• Provided day-to-day IT support to ensure smooth operations across casino departments.
• Troubleshot network, hardware, software, printer, and telephone issues, minimizing downtime.
• Maintained LAN infrastructure by performing Ethernet cable crimping and termination, I/O box installation, switch port tracing, and network troubleshooting.
• Configured HPE Aruba Instant On APs, including VLAN and IP configuration.
• Administered Sophos Firewall, including user management, log monitoring, MAC address bypass, Site-to-Site VPN, and Remote Access VPN.
• Monitored ISP connectivity and coordinated with service providers to resolve network outages.
• Assisted in the implementation and technical support of the Logismos Casino Management System.
• Configured and supported eZee BurrP! and Petpooja POS systems.
• Managed Zoho Mobile Device Management (MDM) for device enrollment, configuration, and troubleshooting.
• Administered Microsoft 365, including user accounts, license assignment, and password resets.
• Installed and supported CrowdStrike Falcon endpoint security.

Bachelor of Vocation (B.Voc.) - Software Technologies - Goa University (2021 - 2024)