Mrityunjay Nath Singh

Commerce graduate with 5+ years of cross-functional experience in vendor coordination, international trade operations, and client account management. Hands-on background in purchase order management, logistics documentation, and multi-stakeholder coordination across EU and US markets. Proficient in Microsoft Excel and experienced in maintaining accurate records across high-volume operational workflows. Seeking to apply analytical and process management skills in a Finance Operations environment.

Merchandiser - Bikaner Carpets

(2023-07 - 2025-03)

• Managed end-to-end procurement and vendor coordination for 15+ custom carpet collections supplied to clients across the EU, US, and global markets, generating over Rs.50 lakh in new revenue.
• Oversaw purchase order creation, verification, and follow-up for 200+ international shipments, achieving 99% on-time delivery and near-zero invoice discrepancies.
• Coordinated with production teams and suppliers to align delivery timelines, materials, and specifications, reducing design-to-production time by 30%.
• Maintained accurate vendor records, shipment logs, and payment documentation, ensuring reconciliation across all transactions.
• Liaised with international buyers including clients from XXXLutz, Maiori Casa, and Amini, managing account communications and order fulfilment cycles.

Independent Production Agency | Hotels, Restaurants & Hospitality Brands - Freelance – Hospitality & F&B Production

(2022-07)

• Managed financial tracking and project budgeting across Rs.15L+ in annual projects, maintaining accurate records of client invoices, vendor payments, and project costs.
• Directed 20+ end-to-end projects, coordinating cross-functional teams and ensuring delivery within agreed timelines and scope.
• Maintained client accounts and communication across the full project lifecycle, handling escalations and ensuring satisfaction.
• Partnered with 8+ marketing agencies, managing vendor relationships, contracts, and payment follow-ups.

Technical Support Executive – Microsoft - Teleperformance

(2022-07 - 2023-05)

• Resolved 50+ daily customer queries for Microsoft Office, Windows, and Outlook, maintaining a 4.9-star first-call resolution rate.
• Documented technical solutions and maintained accurate case records, reducing escalations by 25% through proactive issue resolution.
• Performed data entry and records management across CRM systems, ensuring accurate logging of all client interactions.

Sales Executive - Mintage India

(2018-03 - 2020-01)

• Generated new business and maintained client accounts for enterprise clients including Ultratech and Ambuja Cement.
• Exceeded sales targets by Rs.1 crore, resulting in promotion to Senior Sales Representative.
• Ranked #1 in team performance for 6 consecutive quarters, demonstrating consistent delivery under pressure.

Master of Commerce - MCom - Maharaja Ganga Singh University, Bikaner (2020)

Bachelor of Commerce - BCom - Maharaja Ganga Singh University, Bikaner (2018)

Senior Secondary - Army Public School, Bikaner (2015)