Mrunaal Kharade

Empathetic and results-driven HR & Training professional with 4+ years experience in employee training & development, coordination, employee engagement, and counselling. worked in healthcare and NGO sectors. Skilled in capacity building, conducting assessments/workshops. Passionate about helping students and professionals to identify strengths, set career goals, and make informed decisions. Seeking to leverage experience as a Career Counsellor.

HR Executive - BAIF Institute for Sustainable Livelihood Development - Maharashtra

• Coordinate capacity building and training programs across Maharashtra for 500+ staff
• Design and launch monthly learning calendars based on employee skill gaps
• Conduct orientation, internship allocation, and onboarding for new joinees
• Provide one-on-one guidance to staff on career growth, role clarity, and skill development
• Maintain training records and prepare reports for management presentations

Sr. Executive – Operations - SRV Rajebahadur Hospital, Nashik - Nashik

• Handled patient flow, OPD/IPD coordination and improved client care experience
• Collected and analysed patient/staff feedback to identify improvement areas
• Organized staff training programs and conducted induction/orientation sessions
• Coordinated with department heads to assess manpower needs and guide candidates through hiring process
• Managed billing, TPA, and insurance queries - counselling patients on process and documentation

HR Executive / Administrator - Gangurde Hospital, Nashik - Nashik

• Screened resumes, conducted first-round telephonic interviews, and provided hiring inputs
• Managed end-to-end recruitment: joining to exit formalities
• Organized employee engagement activities and handled grievance counselling
• Maintained HR database and supported administrative operations
• Learning & Development Coordinator

Management Trainee (L & D) / Learning & Development Coordinator - TATA Consultancy Services, Hinjewadi, Pune - Pune

• Prepared monthly learning calendar for associates based on business requirements
• Coordinated pre-launch awareness for training courses and handled associate queries
• Analyzed course completion data and announced results to drive participation

IT Support / End User Support / CRM - Accel Frontline, Pune - Pune

• Acted as SPOC for end-user support, resolving queries via phone, email, and chat
• Demonstrated strong listening, problem-solving, and patient communication skills

B.A - HPT Arts and RYK science college

M.B.A - HNIMR college, Karve Nagar, Pune

MS-CIT - Maharashtra Board