Senior Engineer at Zen and Art Infotek Limited (2023-08 – Present)
Client: DELL Technologies. Managed and supported enterprise VMware, VCF, VxRail, vSAN, and Linux infrastructure environments, ensuring high availability, reliability, and optimal performance across multiple data centers.
- Design, deploy, and maintain Hyper-Converged Infrastructure (HCI) solutions using Dell VxRail, VMware vSAN, and Nutanix platforms based on business, capacity, and performance requirements.
- Lead VMware infrastructure upgrades, migrations, and disaster recovery implementations using vMotion, Storage vMotion, Site Recovery Manager (SRM), and vSphere Replication.
- Monitor and optimize infrastructure health, capacity, and performance through SDDC Manager, vRealize Operations (vROPS), and Log Insight by creating customized dashboards, alerts, and reports.
- Automate routine operational tasks using PowerShell, support AWS cloud environments, and drive infrastructure cost optimization and operational efficiency initiatives.
Senior Escalation Engineer at Persistent Systems Ltd (2022-01 – 2023-08)
Provided L2/L3 application and infrastructure support for enterprise production environments, ensuring high availability and service reliability.
- Administered and troubleshot Linux servers, including patch management, resource optimization, root-cause analysis, and new server deployments.
- Provisioned and configured virtual machines while leveraging AWS, Git, and GitLab within DevOps-driven environments.
- Managed production incidents through Salesforce, collaborated with cross-functional teams to resolve critical issues, and drove continuous process improvements.
Senior Engineer at CSS Corp Ltd (2019-04 – 2022-01)
Administered UNIX/Linux servers in a 24x7 production environment, ensuring system availability, performance, and operational stability.
- Managed Linux server installation, administration, monitoring, troubleshooting, performance tuning, maintenance, and periodic patching activities.
- Administered VMware ESXi and vCenter environments, including VM provisioning, configuration changes, OVF deployments, datastore capacity planning, and hypervisor patching.
- Handled infrastructure services such as LVM management, NetApp NFS provisioning, Infoblox DNS/DHCP administration, and email server configuration management.
- Collaborated with vendors and internal teams to resolve technical issues, support critical production activities, and minimize service downtime.
Senior Engineer at HCL Services Ltd (2008-12 – 2019-03)
Administered HPE Blade Servers, HPE storage, and VMware clustered environments, ensuring high availability and optimal infrastructure performance.
- Configured and managed Linux services (Samba, NFS, FTP) and Windows infrastructure, including Active Directory, DHCP, WDS, and Microsoft 365.
- Led data center operations, driving improvements in server uptime, storage utilization, and overall operational efficiency.
