Mubeena Mubi

Detail-oriented Operations Professional with 5 years of experience in document processing, data validation, quality assurance, customer support, and high-volume transaction handling in a compliance-driven environment. Proficient in MS Excel, documentation management, data reconciliation, and maintaining accuracy while meeting SLA deadlines. Seeking an opportunity in Procure-to-Pay (P2P), Accounts Payable (AP), or Accounts Receivable (AR) where analytical skills, process discipline, and attention to detail can contribute to finance operations.

Senior Process Executive at Mahendra NextWealth IT Pvt. Ltd. (2023-01 – Present)

• Processed high-volume business documents with excellent accuracy.
• Verified and validated financial and customer-related records.
• Performed quality checks before final processing.
• Maintained electronic records and documentation.
• Worked extensively in MS Excel for data analysis and reporting.
• Ensured compliance with internal process guidelines.
• Achieved SLA and productivity targets consistently.
• Coordinated with internal teams to resolve documentation discrepancies.

Process Executive – Customer Service (Non-Voice) at Mahendra NextWealth IT Pvt. Ltd. (2020-01 – 2023-01)

• Managed customer requests through email and chat support.
• Processed large volumes of records with high accuracy.
• Verified customer information before processing.
• Updated databases and maintained documentation.
• Handled issue resolution within SLA timelines.
• Supported quality and compliance requirements.

Bsc in Botany – GOVERMENT ARTS AND SCIENCE COLLEGE SALEM -08 (2014-01 – 2017-01)

Higher Secondary Certificate – GOVERMENT MUNICIPAL HIGHER SECOUNDARY SCHOOL SALEM (2014-01 – 2014-01)

Secondary School Leaving Certificate – GOVERMENT MUNICIPAL HIGHER SECOUNDARY SCHOOL SALEM (2012-01 – 2012-01)