Muhammed Ashif

Dedicated and detail-oriented Medical Insurance Executive with hands-on experience in handling KASP and MEDISEP insurance schemes, skilled in patient verification, pre-authorization, claim documentation, effective coordination with hospital departments and insurance TPA teams, and discharge summary preparation to ensure accurate and timely case processing. Actively involved in marketing activities to promote insurance services and schemes, and experienced in counseling and convincing patients advised for CAG (Coronary Angiography) and PTCA (Percutaneous Transluminal Coronary Angioplasty) procedures, ensuring they understand the benefits and proceed with appropriate treatment under insurance coverage, while maintaining a commitment to transparent, efficient, and patient-friendly service delivery.

Insurance Co-ordinator & Patient Relation Executive - KARUNYA HRUDAYALAYA CARDIAC CENTRE TIRUR - Tirur

(2022-01)

• Handled pre-authorization and claim processing for patients under KASP and MEDISEP schemes.
• Verified patient eligibility through government portals and ensured proper documentation.
• Coordinated with TPAs (Third Party Administrators) and insurance authorities for claim approval and settlement.
• Assisted patients and their families in understanding scheme benefits and coverage limits.
• Supported outpatient and inpatient services by ensuring efficient patient flow and registration.
• Helped in scheduling appointments, follow-ups, and discharge clearances.
• Promoted hospital services and government insurance schemes (KASP, MEDISEP) to patients and the public.
• Conducted awareness campaigns and outreach programs to increase patient engagement.
• Coordinated with marketing teams to organize health camps, screening programs, and promotional events.
• Maintained patient relationship records and followed up to improve service utilization.
• Assisted in developing patient education materials and communication strategies.
• Supported digital and offline marketing initiatives to enhance hospital visibility.
• Prepared accurate and timely discharge summaries, including diagnosis, treatment details, procedures.

Insurance executive - HDFC LIFE INSURANCE

(2020-01 - 2021-12)

• Conducted client meetings to assess financial needs and recommend appropriate insurance solutions.
• Consistently achieved monthly and annual sales targets through effective lead conversion and relationship management.
• Maintained accurate customer records and ensured timely follow-ups for policy renewals and premium collections.
• Assisted clients with claim processing, documentation, and resolution of service-related queries.
• Developed strong long-term client relationships, resulting in high retention rates and referral-based business.

Front office manager - REDPEN ARTS AND DESIGNS

(2018-01 - 2020-12)

• Managed day-to-day design projects, ensuring timely delivery and client satisfaction.
• Created creative artwork and design solutions based on client requirements and brand guidelines.
• Collaborated with clients to understand their vision and translate ideas into visually appealing designs.
• Handled revisions and feedback efficiently to meet quality standards.
• Maintained strong client relationships, leading to repeat business and referrals.
• Coordinated with team members to execute design concepts and meet project deadlines.
• Utilized design tools (such as Adobe Photoshop, Illustrator, etc.) to produce high-quality graphics.
• Managed social media creatives, branding materials, and promotional content.

Medical Coding - Avodha Institute

BCOM - Computer Application - MG University