Muhammed Rabeeh M

Software developer skilled in full-stack web development and cloud deployment. Focused on building scalable and efficient web applications with modern technologies.

Software Support Engineer at Oriserve (2025-09 – Present)

Engineered and supported enterprise AI-powered voice and chat bot platforms, ensuring reliable backend workflows, stable deployments, and smooth client-facing operations. Partnered with engineering and stakeholders to resolve complex issues, improve system behaviour, and maintain high production reliability

• Designed and modified conversational workflows, message pipelines, and bot logic, including multilingual message creation and UI/button updates.
• Debugged and resolved front-end and back-end failures using server logs, network traces, async function analysis, and environment-level diagnostics.
• Validated system interactions, monitored workflow triggers, and ensured cross-component communication stability.
• Collaborated with development teams to push build updates, manage Git-based version control, and deploy fixes in production environments.
• Performed root-cause analysis for automation failures, report-transfer issues, and workflow interruptions, implementing long-term corrective actions.
• Worked directly with enterprise clients to analyze issues, propose technical solutions, and ensure reliable system performance.

Bootcamp in Full Stack Web Development – Brototype, Bootcamp - Calicut, India (2024-01)

Bachelor of Science in Microbiology – Kannur University - Kerala, India (2017-01 – 2020-12)