Mukesh Ambhore

Customer-focused retail and hospitality professional with hands-on experience in cashiering, floor support, and food service operations. Skilled at handling billing and POS transactions, resolving customer queries calmly, and maintaining smooth store operations during high-footfall periods. Known for reliability, clear communication, and a strong work ethic — looking to bring the same standard of service to freelance and short-term customer support engagements.

Cashier & Floor Support Staff - Shoppers Stop Pvt Ltd

(2024-04 - 2024-12)

• Processed daily billing and cash/card transactions accurately for a high-volume retail store.
• Assisted walk-in customers with product location, sizing, and purchase decisions on the floor.
• Handled customer queries and minor complaints at the counter, escalating issues where needed.
• Coordinated with team members to keep checkout lines moving efficiently during peak hours.

Chef - Chai Pila

(2023-01 - 2024-02)

• Managed food preparation and order turnaround in a fast-paced, customer-facing environment.
• Communicated directly with customers to confirm orders and handle special requests.
• Maintained hygiene, quality, and consistency standards under daily time pressure.

B.A. - English - Siddharth Arts and Science College

Diploma - Hospitality & Travel Customer Service (HTCS) - Frankfinn Airhostess & Hospitality Institute (2022)

12th Standard - Chatrapati Shivaji Maharaj High School (2021)

10th Standard - Chatrapati Shivaji Maharaj High School (2019)