Mukund Mishra

2+ years of experience in Software Testing with extensive experience in Manual Testing. Good exposure in SDLC/STLC and Bug Life Cycle. Strong exposure in Agile Testing methodology. Proficient experience in Test Case Design, Test Execution, Bug tracking and Reporting.

Conducted demo sessions for stakeholders during various releases of User Acceptance Testing (UAT). Thoroughly involved in different types of testing like Functional & Non-Functional Testing, System Integration Testing, Re-Testing and Regression Testing. Responsibility involved in Prepare Daily and Weekly Bug Status Report, Defect triage meeting & Sprint/Scrum meetings.

Experience in defect tracking tool Jira for logging bugs.

Experience in Web and Mobile based Testing. Strong communication and interpersonal skills. Ability to interact with customers with ease and professionalism.

Software Tester at NeoSoft Pvt.Ltd (2025-04 – 2025-12)

Project: Mahindra Logistics Limited (ETMS) - Employee Transport Management System. A centralized mobile application designed to manage and optimize employee pick-and-drop services. The system connects employees, drivers, vendors, and administrators on a single platform.

It enables employees to book ad-hoc rides, track cabs in real time, view driver details, provide feedback, and access trip history. Drivers can view assigned trips, schedules, and receive notifications. Admins have full control to manage users, routes, vendors, and generate operational reports, improving efficiency, transparency, and overall transport management.

• Analysed BRS to understand client requirements, business logic, and testing scope.
• Conducted comprehensive testing on Web and mobile applications to ensure seamless performance across multiple devices and platforms
• Developed detailed test plans, test cases, and test scenarios based on project requirements
• Logged and tracked defects using JIRA, coordinated with development teams for quick resolution, and retested fixes
• Executed manual tests to identify and report defects, ensuring the quality and reliability of Product.

Software Tester at NeoSoft Pvt.Ltd (2025-04 – 2025-12)

Project: Airpay (Payment Gateway) - Airpay payment platform that enables businesses to accept, manage, and process digital payments seamlessly across online, offline, and mobile channels. The platform supports a wide range of payment methods including UPI, credit/debit cards, net banking, wallets, and QR payments, making it suitable for e-commerce sites, retail outlets, institutions, and service providers. Airpay also offers real-time transaction tracking, advanced analytics, cash management services, and cross-border payment capabilities to enhance financial operations and simplify payment workflows for merchants and consumers alike.

• Conducted comprehensive testing of the Airpay integrated omnichannel financial services platform, used for digital payments and business financial solutions across online and offline channels
• Designed, wrote, and executed detailed manual test cases for multiple modules across both client projects.
• Performed Functional, Integration, System, Compatibility, and UI/UX Testing for Web and Mobile (Android) platforms.
• Assessed the mobile APK workflows to ensure seamless user experience for merchants and consumers in making and managing payments.
• Identified bugs and provided actionable feedback to improve app stability, UI/UX, and transaction flows.
• Supported Regression Testing and User Acceptance Testing (UAT) phases during multiple release cycles.

Manual Tester at Lumina Datamatics (2024-01 – 2025-03)

Project: CRM Application - Customer Relationship Management (CRM) application to ensure efficient handling of customer data, sales and support processes

• Performed Functional, Smoke, and UI Testing for Login Page, Menu Panel, Lead Management, and Contact Management modules.
• Conducted End-to-End Testing to ensure complete functionality and data validation across CRM workflows.
• Logged, prioritized, and tracked defects in JIRA and retested after fixes and ensured issue closure.
• Ensured all activities aligned with SDLC and STLC best practices

BCom – DDU Gorakhpur University

HSC – St. Peters Junior College

SSC – Royal English High School