Munna Bhardwaj 1MV19EE059

Data Analyst with 1 year of experience in data analysis, dashboard development, reporting automation, and business intelligence. Proficient in SQL, Python, Power BI, and Advanced Excel, with hands-on experience analyzing large datasets, building interactive dashboards, and delivering KPI-driven business insights. Experienced in data cleaning, exploratory data analysis (EDA), visualization, and reporting to support operational and strategic decision-making.

Passionate about solving business problems using data and continuously expanding analytical skills through real-world projects.

MIS Executive - Zepto - Bangalore

(2025-07)

• Developed and maintained interactive dashboards to monitor operational KPIs, productivity, attendance, customer satisfaction, and service performance.
• Automated recurring business reports using SQL and Advanced Excel, improving reporting accuracy and reducing manual effort.
• Built dashboards for CSAT, TAT, and FRT metrics, enabling stakeholders to monitor customer support performance.
• Generated analytical reports for electricity consumption, billing, power factor, diesel usage, generator running hours, and water consumption across multiple store locations.
• Created automated D-1 attendance dashboards to track workforce availability, absenteeism, and vendor performance for Multi-Skilled Technician (MST) teams.
• Performed data validation, cleansing, and reconciliation to ensure reporting accuracy across operational datasets.
• Collaborated with cross-functional teams to deliver timely reports and actionable insights for business decision-making.

Bachelor of Engineering - Electrical & Electronics Engineering - Sir M. Visvesvaraya Institute of Technology, Bangalore