Murali Subramaniyan

• I bring over 25 years of comprehensive experience in managing quality assurance, testing, and validation in electronics manufacturing.
• Currently serving as the Head of QA at Foxlink Electric India Pvt. Ltd., leading a team of 150 members and overseeing the Apple data cable project.
• Possess hands-on experience in various quality testing and functions in EMS, computer hardware, mobile assembly & testing industry, telecoms equipment manufacturing, process instruments, and automobile electrical and electronics components manufacturing industry.
• Proven expertise in product and process certifications such as UL, FCC, BIS, ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, ANSI ESD 20 20 2021, GHG, and IATF 16949:2016.
• Demonstrated track record of setting and achieving quality goals, implementing policies to maintain high-quality standards, and creating training programs to address regulatory or quality system issues.
• Accomplished in overseeing metrics data collection, managing quality assurance programs, and creating and managing calibration and reliability laboratories, test and repair centers, customer cells, and new installation challenges.
• Proficient in leading and developing high-performing teams, optimizing resources, and implementing strategic plans to achieve quality objectives, ensuring continuous process improvement and enhancement.
• Successfully spearheading process modification and enhancement, which resulted in an 8.5% improvement in first pass yield from 85% to 93.5%, and functional test pass yield improved by 0.7% from 99% to 99.7%, leading to improved overall product quality and customer satisfaction.
• Currently responsible for managing and overseeing the quality assurance and control processes, including IQC, PQM, IPQC, FQC, ORT, repair, and failure analysis, ensuring adherence to ISO 9001, ISO 14001, ISO 45001, ESD ANSI 20 20, and IATF 16949 certifications.

WORK EXPERIENCE 

Apr 2024 – Till Today I Avishkaran Industries Pvt Ltd., Hyderabad l Quality Head

• Leading a team of 200 members in QA QC, overseeing the Audio Products TWS, Neck Band and Soundbar Made in India project
• Established and currently managing IQC, IPQC, OQC, ORT, and a Failure Analysis Lab to enhance product quality 
• Spearheading the implementation of ISO 9001, ISO 14001, ISO 45001 

Key Result Areas:

• Leading a team of 150 members in QA QC, overseeing the Apple data cable project, as well as managing the SMT - EV Charger, SSD & DDR Memory initiatives for laptops.
• Established and currently managing IQC, IPQC, OQC, ORT, and a Failure Analysis Lab to enhance product quality and ensure customer satisfaction. 
• Spearheading the implementation of ISO 9001, ISO 14001, ISO 45001, ESD ANSI 20 20, and IATF 16949 certifications.
• Successfully implemented process modifications resulting in an 8.5% improvement in first pass yield, with the functional test pass yield increasing by over 0.7%, ultimately enhancing overall product quality and customer satisfaction.
• Introduced a comprehensive training program for Production QA & team members, resulting in a 2.7% increase in efficiency and accuracy in the manufacturing team’s cosmetic inspection, OQC testing, and validation processes.
• Achieved zero reliability failures at the plant ORT in the past year through improved in-process enhancements and controls.

Key Result Areas:

• Coconics, an ESDM initiative led by Intel with the goal of creating a 'Made in India' laptop, is a collaborative project involving UST Global and Keltron.
• Headed QA responsibilities for establishing production manufacturing line infrastructure, QA & product testing lab, and reliability lab.
• Orchestrated the successful setup of the QA & product testing lab and reliability lab, resulting in a 20% reduction in certification time and improved adherence to quality standards.
• Ensured adherence to BIS, UL, Energy Star, IEC, ISO 9001, and ISO 14001 certifications, significantly contributing to enhanced product quality and reliability.
• Implemented a streamlined process for both product and process certifications.
• Played a key role in supplier selection and evaluation for the 'Made in India' notebook project, covering components such as the motherboard, keypad, LCD panels, battery, and cabinet plastic cover.

Key Result Areas:

• Strategized and executed quality assurance initiatives for the indigenous design ATM project, ensuring the seamless implementation of test and validation procedures through an online bug tracking system to prevent customer escalations.
• Established reliability and endurance testing, implementing procedures and SOPs to assess ATM customer transactions using a simulator. Developed a comprehensive test setup for functional iterations covering CDM, surveillance and internal camera, LCD panels, MBD, peripherals, theft & temperature alarm, electronic locks, sensors, and SMPS.
• Oversaw the certification processes for ISO 9001 & ISO 14001, along with product certifications for UL, IEC, and BIS.
• Successfully instituted test and validation procedures for ATM testing and testing fixtures, incorporating PC hardware for peripheral testing to ensure a defect-free product in IQC and in-process testing.
• Currently, there are approximately 20,000 live ATMs across India, exhibiting operational excellence without significant bugs.

Key Result Areas:

• Headed the Customer QA Testing and Validation Team, accountable for ensuring the quality of outgoing products with a team size of 56 members.
• Drafted test plans and conducting tests on new releases encompassing both products and software.
• Maintained a 99% outgoing product success rate by daily Root Cause Analysis (RCA) sessions with relevant Defect Owners.
• Oversaw the planning and execution of Process System Level Audits to guarantee the production of defect-free products.
• Accomplished five improvement projects aimed at elevating both product and process quality.

Aug’01- Aug’05 | Measurements & Controls India Ltd., Location | Engineer- QA

Jan’98- Mar’01 | Wellwin Industry Ltd., Chennai | Sr. Supervisor- QA 

• Testing and Calibration of Electronics Instruments by CETE (STQC), Bangalore
• Lead Auditor for ISO 9000, ISO 14001 & ISO 45001 by CETE (STQC), Bangalore
• IRCA & CQA Certified Lead Auditor for ISO 9001:2015 by Intertek, Bangalore
• ESD Lead Auditor and Certification Process Implementer for ESD ANSI 20 20:2021
• Environmental & Endurance Testing of Electronics Equipment by CETE (STQC), Bangalore