Muralikrishna S

Senior Lead Software Engineer at Intuit (2022-04 – Present)

Led technical design and documentation for high-impact TurboTax/QuickBooks features, reducing critical bugs by 20% and improving product stability.
Drove end-to-end delivery of TIP/TVP, BYP BizTaxPersonalTax, and BizTaxCA features — directly increasing user satisfaction scores by 15%.
Designed and implemented scalable microservices and API architectures, reducing P95 latency by 10%.
Executed Oracle→PostgreSQL migration, IBM MQ→Pulsar transition, Mule→Spring Boot refactoring, and Java version upgrades (see Key Projects).
Collaborated with cross-functional product, design, and infrastructure teams to define technical roadmaps aligned to business OKRs.
Championed Agile ceremonies (sprint planning, stand-ups, retrospectives) and fostered a culture of continuous improvement.
Began applying Agentic AI concepts and MCP tooling to accelerate internal developer workflows.

Technical Architect at Persistent Systems (client: Intuit) (2018-08 – 2022-04)

Delivered end-to-end software development across multiple projects with 98% on-time delivery rate, within budget.
Elevated code quality through comprehensive unit test suites — 25% reduction in integration issues, 30% increase in code coverage.
Decreased production downtime by 15% by resolving 100+ critical issues across release phases.
Migrated IHP platform to AWS and refactored Mule applications to Spring Boot, significantly reducing maintenance burden.
Mentored junior engineers on architectural best practices and design patterns, boosting team productivity by 15%.
Accelerated release velocity by 10% and reduced bug re-open rates by 20% through expert QA support and structured release governance.

Associate (Software Engineer) at Deutsche Bank (2016-09 – 2018-07)

Contributed to banking application development achieving 12% improvement in response times through algorithmic optimisation and profiling.
Reduced scope creep and rework by 15% via precise requirement gathering and proactive on-site team coordination.
Increased test coverage by 40% by implementing Cucumber BDD scenarios, setting a new quality benchmark for the team.
Onboarded and mentored 15+ new team members, accelerating ramp-up time by 25%.
Reduced post-release critical incidents by 20% through root cause analysis and preventative measures during release cycles.

Tech Lead at Societe Generale (2014-09 – 2016-09)

Spearheaded ISTHMUS project migration (PARIS → SGSC) achieving 99.9% uptime with zero operational disruption.
Built BDD framework with 200+ Cucumber scenarios and trained 3 teams, boosting test automation efficiency by 40%.
Configured Jenkins + SonarQube for CI/CD, cutting build times by 25% and reducing bug injection rate by 18%.
Optimised incident management with ELK stack, reducing average resolution time by 30%.
Mentored 5 engineers; improved team productivity by 20%.

Senior Technical Associate at Tech Mahindra Ltd. (2012-05 – 2014-09)

Optimised Java-based software solutions, improving application performance by 10%.
Reduced post-development defects by 15% through TDD acceptance test practices.
Delivered successful Oracle SOA retail and wholesale projects for British Telecom (BT).

Senior Subject Matter Expert at Amdocs (2009-11 – 2012-04)

Authored Interface and Detailed Design Documents for complex Telecom OSS system integrations (Vodafone, Telkomsel, Claro).
Improved code quality by 20% and reduced technical debt through rigorous design and code reviews.
Achieved sub-2% defect rate on delivered components through active coding and unit testing.
Accelerated new team member project contribution by 30% through structured mentorship of 4 individuals.

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