Mervce Infortech Pvt Limited
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Proficient in client relations, maintaining a high client retention rate through excellent service and support. Adept at utilizing advanced communication techniques to resolve customer issues promptly and efficiently. Excellent communication skills, facilitating clear and effective interactions with clients and team members. Developed and implemented strategies to optimize customer support processes.
Customer Support Agent - Mervce Infortech Pvt Limited - Bangalore
(2024-07 - 2025-04)
Dynamic and motivated individual seeking an entry-level position at Mervce Infotech Pvt Limited. Eager to leverage strong organizational and problem-solving abilities. A dedicated team player committed to contributing to company growth and success.
Demonstrates excellent communication skills and a willingness to learn and adapt. Ready to take on new challenges and develop professional skills in a dynamic work environment. Outsourcing solutions with a focus on customer support, data management, and business process optimization.
B-Tech - Computer Science, Electronics, Mechanical Engineering - Earys Institute Of Technology (2021-05 - 2025-10)