Muskan Fatmi
Hospital receptionist
Talent
Delhi, NCRMember since May 31, 2026
Team buildingProblem solvingDecision makingGood communication skills
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Team buildingProblem solvingDecision makingGood communication skills
About
Managed front desk operations, including answering calls, scheduling appointments, and greeting patients. Developed efficient appointment scheduling system resulting in reduced wait times and improved patient satisfaction. Effectively resolved patient inquiries, providing accurate information and excellent customer service.
Experience
Hospital receptionist - Shankar jyoti netralaya patna - Patna
(2023-01 - 2025-01)
- Managed front desk operations, including answering calls, scheduling appointments, and greeting patients.
- Developed efficient appointment scheduling system resulting in reduced wait times and improved patient satisfaction.
- Effectively resolved patient inquiries, providing accurate information and excellent customer service.
OPD executive - ASG eye hospital
(2022-01 - 2023-01)
- Scheduling & Triage: Booking appointments, managing doctor schedules, and ensuring patients are seen in the correct order.
- Patient Coordination: Guiding patients between consulting rooms, labs, and pharmacies, and handling any inquiries or complaints.
Education
Graduation - zoology honours - Purnia university (2024-01)
High school - AL shamsh milla college (2021-01)
Schooling - Azad academy (2019-01)
Skills
Hospital receptionist
