Muskan Muskan

Detail-oriented and results-driven Quality Professional with 2+ years of experience in Quality Assurance (QA), Quality Control (QC), Quality Management System (QMS), Internal Audits, Customer Audits, and R&D within the steel and manufacturing industry. Skilled in metallurgical testing, quality inspections, defect analysis, process improvement, and audit compliance activities. Hands-on experience in QMS documentation, CAPA implementation, root cause analysis, customer quality requirements, and automotive core quality tools including PPAP, APQP, MSA, FMEA, and SPC.

Strong ability to support continuous improvement initiatives, maintain quality standards, and collaborate with cross-functional teams to achieve operational excellence.

Senior Assistant - Vardhman Special Steels Ltd. - Ludhiana, Punjab

(2025-02)

• Involved in quality control processes for steel manufacturing and product testing.
• Supported R&D teams by analyzing data related to steel properties and identifying defects.
• Maintained QMS documentation, inspection records, SOPs, quality reports, and traceability records as per company standards.
• Assisted in internal audit preparation, audit documentation, and compliance activities related to ISO/QMS requirements.
• Participated in Internal Quality Audits and supported closure of audit observations through corrective and preventive actions (CAPA).
• Supported customer audits by preparing inspection reports, quality records, test certificates, and audit-related documentation.
• Filled and maintained customer audit check sheets as per customer-specific quality requirements and standards.
• Coordinated with production, quality, and R&D teams during customer audit visits and compliance reviews.
• Monitored CAPA activities and supported root cause analysis for quality issues and audit findings.
• Ensured proper documentation control and effective record management within the Quality Management System.

Quality Analyst - Mahajan Engineering Works - Ludhiana, Punjab

(2023-09 - 2025-02)

• Conducted routine inspections and testing to identify defects and quality deviations.
• Maintained detailed records of quality assessments, inspection reports, and testing results.
• Identified non-conforming products and reported quality issues to the concerned departments for resolution.
• Assisted in maintaining quality documentation and inspection records as per quality standards.
• Participated in continuous improvement activities aimed at enhancing product quality and process efficiency.

Bachelor of Science - Non-Medical - Arya College, Ludhiana (2023)

12th Grade - Non-Medical - Arya Senior Secondary School, Ludhiana (2020)

10th Grade - Arya Girls Senior Secondary School, Ludhiana (2018)