Muskan Singh

Results-driven Office Coordinator with 6+ years of progressive experience in administrative operations, workflow coordination, and e-commerce management. Proven ability to manage high-volume documentation, GST compliance, vendor communications, and multi-platform order processing. Adept at leveraging tools like Busy accounting software, MS Office, and e-commerce portals to drive operational efficiency.

Known for strong attention to detail, excellent communication skills, and a collaborative approach to problem-solving.

Office Coordinator at Aadi Techno Tools (2021-08 – Present)

• Managed comprehensive filing systems and office documentation for accurate record-keeping.
• Processed sales and purchase entries using Busy accounting software, including payment and receipt management.
• Prepared Purchase Orders, Quotations, Proforma Invoices, and Delivery Challans in MS Excel.
• Generated E-way Bills on the GST portal, ensuring regulatory compliance.
• Administered e-commerce operations across Jio Mart, Flipkart, and Amazon — order processing, returns, claims, payments, and inventory updates.
• Handled vendor and client payment follow-ups via phone and email correspondence.
• Coordinated with clients, and internal teams to ensure smooth business operations and customer support.
• Prepare and maintained weekly and monthly sales reports using Microsoft Excel.
• Update and managed inventory records to ensure accurate stock tracking.
• Monitor and managed order status from processing to delivery, ensuring timely updates and smooth order fulfillment.

Front Office Executive at Anthem Yashkirti Infra city Pvt Ltd. (2019-01 – 2021-07)

• Managed front office operations, client coordination, and administrative support.
• Handled appointments, customer inquiries, and site visit scheduling.
• Maintained client records, lead management, and documentation processes.
• Coordinated with sales teams to ensure smooth customer handling and communication.

Bachelor of Arts in B.A. – University of Delhi (2021)

Class XII in CBSE – Delhi Board (2016)

Class X in CBSE – Delhi Board (2014)