Mustafa Kapasi

A skilled SAP SuccessFactors PMGM Consultant with 3+ years of experience in Performance and Goal Management, including 4 implementation and 8+ support projects. Experienced in post-go-live support, requirement analysis, and aligning PMGM solutions with client business processes. Strong expertise in project management, business process analysis, consulting, and documentation.

Adept at requirement gathering, configuration, and go-live planning. A proactive team player with excellent communication and problem-solving skills, staying updated with the latest PMGM features and trends. Additionally, possesses working knowledge of SAP SuccessFactors LMS (Learning Management System) and Recruiting Management (RCM) modules.

SAP SuccessFactors PMGM Consultant - Viscap Consultancy Services Pvt. Ltd.

(2024-02 - 2025-06)

Pharmaceuticals Company Ltd (Implementation Project)

• Designing templates for performance and goal management with approved workflows and multiple questionnaires to be filled in.
• Uploaded various goals and permission for cascading goals.
• Creating route map and associating them with performance templates
• Manage Rating Scale as per workflow.
• Worked on permissions for various roles using Role Based Permissions
• Worked on goal execution, email notifications, execution map and status report.
• Worked on Calibration Templates
• Worked on Calibration session and configure to arrange the ratings for HR Person.
• Creating documentation, presentations, and Knowledge Base entries to facilitate quick resolutions to frequently occurring problems.
• Worked on creating the button permissions and field level permissions & section permissions within Performance form.
• Conducted Training for PMGM template filling for end users and super users.
• Identify key positions that require succession planning.
• Create talent pools for critical roles.
• Evaluate and monitor the readiness of potential successors.
• Conduct scenario planning for different succession outcomes.
• Assess employee skills, competencies, and potential.
• Create individual development plans (IDPs) for employees.
• Provide career pathing options to help employees explore potential career moves.
• Set and track career goals aligned with business objectives.

SAP SuccessFactors PMGM Consultant

(2023-12 - 2023-12)

Consolidate building materials (PMGM Support Project)

• Configured and managed goal permissions, including goal cascading functionality.
• Designed and customized Performance and Goal Management templates with approved workflows and multiple questionnaires.
• Created and configured route maps, associating them with performance templates.
• Managed rating scales as per defined workflows and business requirements.
• Configured and maintained Role-Based Permissions (RBP) for secure access control.
• Led the annual Performance Management form launch process for employee appraisals.
• Worked on goal execution, email notifications, execution maps, and status reports.
• Managed and updated data elements using Picklist Management.
• Configured and customized Calibration templates to align with performance review processes.
• Set up and managed Calibration sessions to facilitate ratings and performance discussions for HR teams.
• Developed comprehensive documentation, presentations, and knowledge base articles for efficient issue resolution.
• Created user manuals for employees, managers, and HR personnel on Goal Management, Performance Management, and Calibration processes.

SAP SuccessFactors PMGM Consultant

(2023-08 - 2023-08)

Food mall Group (PMGM Support Project)

• Redesigned Goal and Performance templates to align with updated business requirements.
• Revamped Route Maps in collaboration with HR and IT teams to reflect the revised organizational structure.
• Configured and managed Rating Scales in accordance with workflow and business needs.
• Defined and customized Goal Permissions using XML for enhanced access control.
• Led the annual Performance Management form launch, incorporating revised changes.
• Developed and configured email notifications and status reports in Table and Dashboard formats for better tracking and insights.
• Created detailed User Manuals tailored to various user groups, ensuring seamless adoption of changes and minimizing end-user queries.
• Designed and implemented succession plans for critical roles by identifying key positions and facilitating talent reviews.
• Configured Succession Data Models and Role-Based Permissions (RBP) in SAP SuccessFactors.
• Developed and maintained Career Pathways to align employee aspirations with organizational growth objectives.

SAP SuccessFactors PMGM Consultant

(2025-09 - 2025-09)

Shipping Management (PMGM Implementation Project)

• Redesigned Goal and Performance templates to align with updated business requirements. Revamped Route Maps in collaboration with HR and IT teams to reflect the revised organizational structure.
• Configured and managed Rating Scales in accordance with workflow and business needs. Defined and customized Goal Permissions using XML for enhanced access control.
• Managed and updated data elements using Picklist Management.
• Configured and customized Calibration templates to align with performance review processes. Set up and managed Calibration sessions to facilitate ratings and performance discussions for HR teams.
• Developed comprehensive documentation, presentations, and knowledge base articles for efficient issue resolution.
• Created user manuals for employees, managers, and HR personnel on Goal Management, Performance Management, and Calibration processes.

Bachelor of Computer Engineering - Computer Engineering - Silver oak university (2021 - 2025)