Mutum Monish

Operations & Administrative Leader with 7+ years of experience driving workflow optimization, operational coordination, team supervision, stakeholder communication, and administrative governance across service-oriented environments. Results-oriented professional with strong expertise in operations management, administrative leadership, workflow planning, documentation systems, and organizational coordination. Demonstrated ability to support leadership teams, streamline daily operations, supervise workforce activities, and improve administrative efficiency.

Holds a Master's degree in Public Administration, combining operational execution with governance and organizational management knowledge.

Operations Manager - Apexion Homes

(2023-03 - 2025-12)

• Directed day-to-day operational activities ensuring smooth workflow execution and administrative coordination.
• Supervised staff scheduling, reporting frameworks, documentation management, and internal communication systems.
• Coordinated client communication and operational support improving service consistency and organizational responsiveness.
• Assisted management in operational planning, task prioritization, and process improvement initiatives.

Private Tutor / Academic Mentor - Private Coaching Centre

(2021-02 - 2023-02)

• Delivered structured mentoring, examination preparation, and academic guidance to students.
• Developed personalized learning strategies and maintained consistent progress communication with parents and students.
• Strengthened communication, leadership, and organizational management capabilities.

Assistant Sales & Operations Manager - Lamjingba Cab Service

(2017-08 - 2021-01)

• Coordinated transportation bookings, operational scheduling, and logistics management.
• Managed customer inquiries, service coordination, and driver communication ensuring smooth service delivery.
• Supported operational planning and administrative workflow organization.

Finance Secretary - Manipur Students Association Chandigarh

Managed financial coordination, record maintenance, and administrative responsibilities supporting student organizational activities.

Member - Punshi Lamjel Foundation

Actively participating in community welfare and social development initiatives.

Master of Public Administration - Public Administration - Indira Gandhi National Open University

Bachelor's Degree - Panjab University

Senior Secondary (XII)

Matriculation (X)