PROFESSIONAL EXPERIENCE
PeriodNov 2019/22OrganizationDatacard Asia, Singapore ModulesWindows Server 2016, Active Directory Vulnerability management
Server Remediation, VMware, Solarwind, sccm, Hyper-v, scvmm,
VMware, Azure, Data Center Services, Migration, Implementation
Team/Project/Design Management, Customer Advisory
Responsibilities
- Managing infrastructure projects and driving them and monitoring project from business and technical aspects of the project and program management
- Provide technical expertise to structure an effective implementation
- Built strong customer relationships with the ability to simplify complex problems to support business needs Create and maintain necessary internal and external implementation documentation and forms.
- Collaborating with Business stake holders, Engineering & cross functional team
- Project management from requirement analysis, System Design, Implement, testing and delivery using Water and Scrum & Agile methodologies
- Manage On-site, near shore, and off shore staff to ensure optima functionality of Data centers, Systems installations, upgrades, Migrations/Consolidations, relocation
- Setting up servers in Datacenter and implementing vmware and hyper-v deployments
- Capacity Planning, Server sizing, Design and deployment of Microsoft Active directory on Windows 2016 GUI and servers running core and application servers
- Windows 2008 server migration project planning and upgrading VM running on vmware
- Troubleshooting issues with migration and fixing issues on VMware hyper-v infrastructure
- Provisioning of Windows Server Virtual Machines from template and configuration
- Azure AD connect, Hybrid deployments, movement of onpremises workload to cloud, ADFS configuration O365 Exchange online migration
- Troubleshooting sccm issues installing sites, Intune Autopilot, osd customizations
- PowerShell coding and remediating AD security assessment remediation, attributes updating, modification etc.
- Proposing solution on hyper-converged infrastructure and datacenter solution on Servers, Network & Storage Infrastructure, Server virtualization.
- Performed inventories and usage monitoring of all IT Assets and records findings, changes and physical location and Datacenter
- Coordinated with business units in the selection of replacement devices, software and hardware compatibility testing, and deployment schedules.
- Proposals RFP and RFI and SOW SOP POC documentation and requirement analysis
PeriodJuly 2017 – Oct 2019OrganizationVisa Services, Singapore ModulesWindows Server 2016, Hyper-V, SCVMM, Vulnerability management
Server Migrations, Active Directory
Responsibilities
- Hyper-V & SCVMM design implementation upgrade of Hyper-V servers to 2016 core.
- Active Directory design, implementation, Migration & Upgrade servers to 2016 core
- Active Directory administration & Support, Testing and deployment of gpo
- Build AD sites and troubleshooting site replication issues
- Migrating application servers from windows 2008 to 2016 os, leveraging backup team etc
- Troubleshooting issues with migration and fixing issues on VMware hyper-v infrastructure
- Migrate virtual machines from VMware to Hyper-V infra using zerto and 5nine cloud tool.
- Vulnerability management, coordination with ops team to get servers patched before rrd
- Develop solution and automate remediation of servers, with PowerShell
- HP oneview and Dell ome appliance implementation, registration of servers and upgrade of firmware on physical servers.
- OSD Image customization and deployment using sccm task sequences, in place upgrade and bare metal rollout, troubleshooting, deployment issues
- Windows 10 image deployment and customization using sccm and mdt
- Deployed ITAM tools, Microsoft SCCM, Dell OpenManage and Solarwind to capture IT Asset Information from the Environment
- Patching VCenter & Hyper-V Clusters infrastructure leveraging SCCM & WSUS
PeriodAug 2015 to June 2017OrganizationAmnet Technologies, Singapore RoleSenior Infrastructure Solutions Consultant ModulesWindows Server 2012/08/03, Active Directory, Hyper-V,
Sfb 2015, Azure AD Connect, AD Federation Services
Responsibilities
- Capacity Planning, Server sizing, Design and deployment of Microsoft Active directory on Windows 2012/08 Server
- Windows 2012 Server Active Directory, Hyper-V design, Azure AD connect and ADFS, documents & revisions based on client’s requirements
- Implementation of Hyper-V solution on Microsoft Windows 2012 server hosting Virtual Domain controllers and Application server
- Active Directory Migration from Server 2003 to Windows 2008 Domain Controllers running on SLD domain
- New Implementation Setup of Windows Server 2012 R2 Domain Infrastructure on FQDN hierarchy
- Migrating from 2008 Domain running on SLD to 2012 R2 Domains on FQDN setup
- Active Directory migration using Dell Migration Manager 8.11
- Migration of GPO, DHCP, DNS and IAS to NPS server, from 2003 to Windows Server 2008 & 2012
- Hyper-V configuration and Multi Site Active directory administration and support
- Preparing poc document on Skype of Business 2015 for migration from OCS 2007 to onprem and to 0366 cloud
- Implementing ADFS and Azure AD connect for federation with O365 tenant.
- AWS configuration, VPC, EC2, S3 instance, Transit Gateway, Direct Connect, Hybrid deployment, extending AD, movement of on premises workloads running on VMware to cloud etc.
- Windows Azure configuration tasks and provisioning of SQL databases & websites and Provisioning of Windows Server Virtual Machines,
- Working on automation procedures using PowerShell and vb scripts
- Working on proposals RFP and RFI and SOW documentation and requirement analysis
- Successfully deployed Microsoft Infrastructure solution across customer environment
- Managing multiple Projects simultaneously using Project Management and ITIL methodologies.
PeriodJan 2014 to March 2015OrganizationShell InfoTech (Client - SAP Singapore)RoleSenior IT Infrastructure ConsultantModulesWindows 8.1/7 Deployment, SCCM 2007/2012 Windows Server 2012/08/03, Hyper-vResponsibilities
- Windows Server 2012/08 Active Directory, Hyper-V infrastructure, Capacity planning, server sizing, sccm 2012, Hyper-v Clusters
- Administrating Software Application Deployments, Windows Operating System Deployment Win 7, Win 8.1 in SAP environment, Server Builds
- In-depth customization of SCCM Task sequence, MDT 2013 integrated task sequences for delivering of OS to end user desktops using SCCM 2012
- Troubleshooting Operating system Deployment & package deployment issues, escalations
- Configuration of Remote SQL Database , SCCM Management Points/Distribution points/ Windows Update Servers/ Windows Deployment Servers and PXE Service roles
- Hyper-V configuration and Multi Site Active directory support and administration.
- Setting up load balancing clusters, SQL Database, Management Point
- Setting up test environment before production roll out. Change management procedures and project documentation
PeriodMay 2013 to Oct 2013OrganizationOmnitech services SingaporeRoleSolution ArchitectModulesWindows 2012/08/03 Server
Microsoft System Center Configuration Manager 2012/07
Microsoft Hyper-V server
Responsibilities
- Operating System Deployment, using SCCM, WDS, PXE troubleshooting OSD, Server Builds, escalations, setting up test environment before production roll out.
- Creating SCCM 2007/2012, Active Directory design documents & revisions based on clients requirements
- Working on Active Directory administration, Clustering configuration and administration
- Setting up load balancing clusters, SQL Database, Management Point
- Preparing Site Survey, requirement analysis, site checklist information gathering about client environment, Project planning and execution through various stages of project life cycle
- Manage Servers, Network & Storage Infrastructure as per SOPs.
- Implement end user customization requests by liaising with application vendors.
- Experience with vender management
- Mentored team members and advised clients on continuous improvement process activities
- Handled various customer’s specifications concerning design, development and maintenance of the product
- Involved in evaluating and choosing vendor partners for the technology delivery portion of each deal/contract.
- Managed teams in the identification of business requirements, functional design, process design, prototyping, testing, training, and defining support procedures.
PeriodApril 2011 to Jan 2013OrganizationMicrosoft, HyderabadRoleAssociate ConsultantModulesWindows 2008/2003 Server
SCCM 2012/07, O365, Hyper-V
Windows 7 Deployment using SCCM, MDT
Responsibilities
- Worked as a consultant for Microsoft providing consulting solutions for large enterprise
- Project planning solution designing and implementation on customer environment
- Working through Project lifecycle from Envision, Plan, Build, Stabilize to deployment faces of the Project
- Installation of Exchange servers, planning mailbox migrations. online migration projects from on-premises to Microsoft cloud O365
- Administered Multi Domain Global Active Directory Infrastructure.
- Handling of Active directory migration from Server 2003 to 2008 and Server 2012
- Windows 7 deployment using SCCM, MDT
- Setting up SCCM 2012 environment, migration of packages
- Microsoft clustering and NLB setup for SQL, CAS array, Exchange DAG, SCCM MP SUP
- Data storage system administration, maintenance, and monitoring: SAN, NAS, iSCSI
PeriodJuly 2004 – Sep 2009OrganizationGenpact, Hyderabad ( GE company)RoleManagement TraineeClientSabic Innovative Plastics, Gecis, GE Plastics,
GE Consumer Finance
ModulesWindows 2008/2003 Server, SCCM 2007
CA Unicenter Desktop and Server Management – R11.2
CA Unicenter Software Delivery/Asset Management 4.0
Projects handled
Responsibilities
- Sms 2003/2.0 deployment / support for ge advance materials
- Sccm solution design/recommendation for gecis
- Unicenter dsm r4/r11 design/deployment for sabic
- Geam server team on implementing/support windows 2008/03 servers
- Solution designing -Symantec Antivirus 10, Implementation project for geam
- Wsus design/deployment for GE consumer finance
- Solution design Symantec Antivirus 10.0 Server application for geam
- Migration of 8.0 client/Servers to 10.0 servers
- Deploying applications security patches, service packs etc
Other Responsibilities
- Designing IT Infrastructure Architecture for Enterprise customer
- Single point of Contact between the Offshore Team and the Client.
- Played a role of a SME by getting Involved in Design, Development and Testing of the components and ensuring the quality of the Deliverables.
- Project documentation, Creating processes charts, installation screenshots, site requirement Documentation, and sharing best practices. Defining in-scope and out of scope policies
- Managing and tracking project task using MS project, designing architecture using MS Visio
Awards Received
- Appreciation from the IT Infrastructure Project Leader and CTO for Architecting/Solution designing R4 & R11 solution.
- Received award for the best team of the month VOC (Voice of Customer)
- Received award of recognition for the best support provided (OTS itam support)
PeriodFeb 2004 to July 2004OrganizationComputer Associates, HyderabadRoleSupport EngineerModulesCA Unicenter Software Delivery / Asset Mgt 4.0Responsibilities
- Providing support on Unicenter Asset Management & Unicenter Software Delivery 4.0
- Installing and configuring Domain and Enterprise server and staging/sector server.
- Deploying agents to workstations using login scripts/deployment wizard etc.
- Setting up Inventory and Advanced Inventory module, file scan and heuristic scan. Creating job templates. Applying patches using applyptf and cazxp utility for updating master image.
- Registering and deploying software packages, service packs to workstations
PeriodFeb 2003 to Jan 2004OrganizationOSS Technologies, BangaloreModulesWindows Server 2003, Data Center OperationsClientMicrosoft – HP Project Contract Reliance Infocom - HP Project ContractRoleProject Engineer (OTG Group)Responsibilities: Microsoft GSC, Bangalore
- Setting up 500 Workstations facility & Providing Support for Microsoft Global Support Center with Windows XP Professional Machines.
- Configuring & Maintaining Windows 2003 Server DC, File & Print Server, Remote Terminal Servers.
- Data storage system administration, maintenance, and monitoring: SAN, NAS, iSCSI
- Ensuring smooth operations of Data Center, Coordinating and following up escalation process with Global Network/Telecom operation center Support team for any link failures.
- Configuring Windows XP through remote PXE boot Process & Norton Ghost image, Microsoft Outlook 2003 with Exchange 2003 Connectivity, Live Communication Server. Microsoft Live Meeting.
- Providing Client Support on Dell Optiplex GX270 Workstations & Dell Latitude D600 & Toshiba Tecra M1/S1 Laptops. HP 4200 Network Printers.
- Setting up Cisco Router and 7500 Switches and Trouble shooting Network Problem with voice and data ports.
Responsibilities: Reliance Infocomm, Hyderabad
- Providing Desktop Support on a Reliance Infocomm Network of 250 Win2000 & WinXP clients, on IBM Netvista machines.
- Remote Maintenance of Servers, Workstations, Structured Cabling through Nortel Baystack & Cisco 1900 Catalyst Switches,
- Configuration of Win2000 Server, Active Directory Service, Lotus Notes 5.0 clients Support, Network Printing, Backup.
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PeriodFeb 2002 to Jan 2003OrganizationLogin Infotech, HyderabadDesignationSystem AdministratorModulesBroadband Internet accessResponsibilities
- Configuring and maintaining cable ISP Server, VSAT and Leased Lines administration.
- Providing broadband Internet connection over wide Area network.
- Penta@Value3.0 DVB (Digital Video Broadcast) Satellite NIC, Bridge Modem, Intel standalone & Cisco 2900 XL switches.
- Configuring Winproxy4.0, Linux 8.0 as Caching Server, Personal firewalls.
- Managing network traffic, Bandwidth management, troubleshooting network connections.
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PeriodApril 2000 to Jan 2002OrganizationNetripples Software Ltd, HyderabadDesignationSystem AdministratorModulesWindows 2000 ServerResponsibilities
- Windows 2000 Server on DELL Power Edge 1300 Series Servers, Win2000 Professional, WinNT 4.0 workstation. Configuration of Active Directory Services, DNS, DHCP, Exchange Instant Messaging Services.
- Backing up data, creation of user accounts, management of user rights, Groups, managing domains, implementing topologies. Configuring Dial-up Internet Access through Webramp, Proxy Server. Network designing, working with teams to resolve Infrastructure related (Network, Database) issues.
