Nadeem Shaikh

Senior UX and Product Design Leader with 17+ years crafting interactive, user-centered digital experiences across FinTech, media, and telecommunications. Expert in end-to-end product design — from discovery research and information architecture to high-fidelity prototypes and production-ready specifications — for dynamic, interaction-heavy platforms serving millions of users. Proven track record delivering measurable outcomes (70% compliance rework reduction, 90% NPS on B2B investor portals, 35% improvement in user retention) through close collaboration with product, engineering, and design leadership in fast-moving Agile environments.

Consistent advocate for WCAG-accessible design with deep experience building real-time, data-driven interfaces and complex interactive product systems. Available for ET overlap hours (IST ~12:30 PM – 9:30 PM).

Senior Associate Vice President – Customer Experience & Product Design at ICICI Securities Ltd (2021-08 – 2025-03)

• Designed end-to-end interactive UX for real-time trading platforms, investment apps, and insurance products serving 5M+ active users — spanning complex user flows, interaction-heavy dashboards, and data-rich product interfaces.
• Architected a B2B investor portal with real-time NAV tracking, portfolio management dashboards, and dynamic data visualizations — achieving 90% NPS and driving measurable user engagement.
• Designed mobile-first SIP tracking dashboards with interactive drill-down states, improving user retention by 35% for leading Asset Management Company (AMC) clients.
• Delivered WCAG-compliant, compliance-first digital interfaces aligned to SEBI and IRDAI guidelines, cutting compliance rework cycles by 70% and accelerating time-to-market.
• Drove the full UX design process: stakeholder interviews, user flows, wireframes, high-fidelity prototypes, and production-ready engineering handoff specifications.
• Collaborated closely with product managers, engineers, and compliance stakeholders in Agile sprints; translated research findings into prioritized design backlogs and product roadmaps.
• Mentored junior designers; established design quality standards and review cadences to elevate team velocity.

Senior Associate – UX Design at MSCI Services Pvt Ltd (2020-07 – 2021-08)

• Architected an enterprise-grade design system for OneMSCI, unifying UI components and interaction patterns across 13 complex global financial analytical products used by institutional investors worldwide.
• Led information architecture, user research, wireframing, and high-fidelity interaction design for highly complex, data-heavy analytical tools with interaction depth comparable to simulation-based environments.
• Collaborated within cross-functional product squads alongside engineering and product leadership; improved team velocity, design consistency, and delivery quality.

Associate Creative Director – Digital Product Design at Network18 Media & Investments Ltd (2015-08 – 2020-06)

• Directed end-to-end digital product design for Moneycontrol.com, Firstpost.com, News18.com, CNBCTV18.com, and in.com — platforms serving 100M+ combined monthly users.
• Owned the full UX/UI lifecycle: user interviews, information architecture, BRS documentation, wireframes, interactive prototypes, and engineering handoff for Android and iOS.
• Guided micro-interactions, transitions, and animation implementation as design vision-keeper for Android and iOS engineering teams.

Senior UX Designer & Developer at SA Technologies Pvt Ltd (Reliance Jio – On-site) (2014-11 – 2015-08)

• Core team member for Jio Money's Pan India Customer Care Portal — led UX from stakeholder interviews and BRS creation through production-ready frontend implementation for a highly interactive enterprise platform.
• Built responsive frontend architecture using HTML5, CSS3, jQuery, JavaScript, AJAX, and JSON; integrated with TIBCO BusinessWorks middleware.

Team Lead & Senior UI Developer at Fractal Ink Design Studio Pvt Ltd (2011-09 – 2014-06)

Senior GUI Web Designer at Cbt Infotech (Reliance Communications) (2014-06 – 2014-09)

GUI Web Designer & Developer at TechInspire Services Pvt Ltd (2010-05 – 2011-08)

GUI Web Designer & Developer at Azul Arc India Interactive Pvt Ltd (2009-10 – 2010-04)

Web Designer at Bombaybiz Pvt Ltd (2008-02 – 2009-09)

M.A. in Psychology – Indira Gandhi National Open University

Bachelor of Computer Applications in Computer Applications – Bundelkhand University

Higher Secondary Certificate – Maharashtra State Board

Secondary School Certificate – Maharashtra State Board