Nafil A

IT Infrastructure professional with 1 year of hands-on production experience supporting Windows systems, servers, networks, and business-critical infrastructure in a live environment. Experienced in Windows Server administration, SMB File Shares and NTFS Permissions, LAN/WAN network troubleshooting, IPsec VPN connectivity, system Monitoring, Backup automation, and Vendor Coordination. Hands-on experience with Linux, Active Directory, Zabbix, AWS, Docker, and CI/CD through practical infrastructure projects.

Infrastructure & Systems Engineer at Life Care Hospital (2025-08 – present)

• Managed day-to-day IT Infrastructure and server operations supporting 60+ users and 30+ workstations in a live production environment.
• Administered Windows Server, SMB File Shares, NTFS Permissions, user access, and shared resources, maintaining reliable access to business-critical systems.
• Troubleshot TCP/IP, DNS, DHCP, subnet connectivity, LAN/WAN, and IPsec VPN issues across the network environment.
• Monitored network infrastructure using TP-Link Omada SDN, identifying connectivity, device, and network performance issues.
• Performed system diagnostics using Windows Event Viewer and Performance Monitor to investigate crashes, service issues, and system performance problems.
• Built an automated Backup solution using Robocopy and Windows Task Scheduler, including scheduled execution, logging, and verification of critical files.
• Supported PACS infrastructure and server operations, developing a Bash automation script to resolve a recurring data-display issue and reduce repeated manual intervention.
• Coordinated with application, network, hardware, and security vendors for complex incidents, providing diagnostic information and verifying service restoration.

Bachelor of Engineering (B.E.) in Electronics and Communication Engineering – Stella Mary's College of Engineering, Anna University (2021 – 2025)