Naga Durai

Experienced Property Manager and Facility Management professional with 12 years of expertise in managing MEP systems, building operations, maintenance, and facility services across residential and commercial properties. Proven track record in cost optimization, statutory compliance, preventive maintenance programs, and team management. Skilled in energy efficiency improvements, vendor management, and implementing safety protocols.

Property Manager - Brightstone Real Estate Private Limited - Raheja Ascencio CHS Ltd, Chandivali

(2025-11)

Property Manager - MAAT Infra Services Pvt Ltd - Piramal Revanta Ravik CHS Ltd, Nahur (W)

(2024-08 - 2025-10)

Assistant Facility Manager (Technical) - OCS India Group Pvt Ltd - Oberoi Splendor CHS Ltd, Jogeshwari (E)

(2023-03 - 2024-07)

Shift Engineer - Property Management Solution Pvt Ltd - Adani Western Heights CHS Ltd, Andheri (W)

(2021-11 - 2023-03)

Delivered high-quality customer service to enhance resident satisfaction and overall community living experience. Acted as the primary point of contact for residents, committee members, developers, and management for all operational matters. Liaised regularly with Society Management and Committee Members on daily operations, maintenance status, projects, and escalations.

Planned, monitored, and controlled operational budgets covering housekeeping, security, utilities, and technical maintenance. Ensured full compliance with statutory requirements, fire safety norms, building codes, and society policies. Conducted regular property inspections and risk assessments to identify maintenance gaps and safety hazards.

Managed end-to-end operations of MEP systems including Electrical, Plumbing, HVAC, Fire Fighting, STP, DG sets, Elevators, CCTV, and Access Control systems. Developed, implemented, and tracked preventive maintenance (PPM) schedules to minimize breakdowns and improve asset life. Supervised technical teams, conducted daily morning meetings, shift handovers, and reviewed 24-hour operational reports.

Attended breakdown calls, ensured timely rectification, and carried out root caus

• Implemented energy efficiency measures, including LED retrofitting and optimized HVAC schedules, reducing electricity costs by ~25–30% annually
• Introduced preventive maintenance programs for DG, UPS, HVAC, and plumbing systems, reducing emergency repairs and contractor expenses by ~20%
• Renegotiated AMCs and vendor contracts for elevators, firefighting, and HVAC systems, achieving ~10–15% cost savings while maintaining service quality
• Optimized water usage and STP operations, including water recycling for landscaping, lowering water bills by ~15–20%
• Streamlined housekeeping and security staffing schedules, improving manpower efficiency and reducing salary-related expenditures by ~10% per month

MST - Technique Control Facility Management Pvt Ltd - We work, BKC

(2020-05 - 2021-10)

Supervised operation, maintenance, and repair of STP (Sewage Treatment Plant) ensuring compliance with environmental regulations. Managed water distribution and supply systems, implementing water conservation measures and monitoring system efficiency. Oversaw the operation, maintenance, and testing of diesel generators (DG sets), UPS, ATS, and Inverter systems for uninterrupted power supply.

Ensured seamless transition to backup power during outages and maintained detailed logs for energy consumption and system performance. Maintained and troubleshot Low Tension (LT) panels, transformers, isolation transformers, and electrical distribution systems. Installed, maintained, and repaired UPS systems, ensuring preventive maintenance schedules were followed to minimize downtime.

Handled electrical components of HVAC systems, AHUs, and lighting, collaborating with technical teams for smooth operations. Installed, maintained, and troubleshot lighting systems, including LED, fluorescent, and emergency lights; ensured proper illumination levels. Managed installation, operation, and maintenance of PA (Public Address) systems for emergency communication and events.

Maintained access control sy

Electrician - Updater Services Pvt Ltd & Amps Facility Management Pvt Ltd - YES Bank Ltd, Prabhadevi (W)

(2014-09 - 2020-05)

Electrician - Konkan Electric Corporation - CMC Ltd / TCS, BKC

(2013-02 - 2014-08)

Shift – Incharge (Plant Operation & Maintenance) - Sahayamatha Salt Refinery Pvt Ltd

(2012-07 - 2013-01)

Supervised and coordinated all production activities during the assigned shift. Ensured adherence to production schedules and quality standards. Monitored machinery and equipment for optimal performance.

Led and managed a team of operators and technicians. Assigned tasks and responsibilities to team members based on their skills and expertise. Provided guidance and support to ensure a motivated and efficient workforce.

Enforced and promoted a culture of safety within the plant. Conducted regular safety briefings and ensured that all safety protocols are followed. Investigated and reported any safety incidents or near misses.

Implemented and maintained quality control measures in the production process. Conducted inspections and checks to ensure the production of high-quality salt products. Addressed any quality issues promptly and implemented corrective actions.

Coordinated with the maintenance team for routine and preventive maintenance of machinery and equipment. Reported any equipment malfunctions or breakdowns and ensured timely repairs. Conducted comprehensive shift handovers, including updates on production status, safety concerns, and any ongoing issues.

Communicated effecti

S.S.L.C - General Education - Sri Mariamman Hindu High Secondary School (S M H HS)

Diploma - Electrical & Electronics Engineering - Government Polytechnic College, Tuticorin, Tamil Nadu