Naga Varshitha Yaragani

Results-driven professional with experience in Professional Services, Managerial Services, and OpenText Exstream (Customer Communications Management) and PowerDocs. Skilled in delivering high-quality, managing SLAs, and enhancing client satisfaction through efficient service delivery. Experienced in OpenText Exstream development and support, enabling personalized, high-volume customer communications across enterprise environments.

Strong background in project coordination, process improvement, CI/CD implementation, and system support, ensuring reliable operations and continuous service excellence.

Contractor - OPENTEXT

(2024-01)

Exstream Cloud Native - Collaborating with the Design Manager to design, develop, test, and debug customer communication templates using OpenText Exstream Cloud versions 25.2, 25.3, and 25.4, ensuring accurate and high-quality document outputs.

• Developed and maintained customer communication templates using Exstream Designer.
• Implemented conditional logic, business rules, and data mapping within templates.
• Performed unit testing and supported SIT/UAT testing phases to ensure accurate document output.
• Provided production support by troubleshooting template issues and making enhancements based on business requirements.

Contractor - OPENTEXT

(2024-01)

PowerDocs - Developed and maintained PowerDocs solutions to streamline document management and ensure seamless integration with existing systems, to meet specific business requirements, including template creation and report generation, ensuring alignment with organizational standards.

• Developed and maintained dynamic customer communication templates using PowerDocs.
• Performed testing, debugging, and template optimization for high-quality outputs.
• Supported production deployments and release management across environments.
• Integrated XML/JSON data into templates ensuring accuracy and compliance.

Bachelor of Technology - Computer Science and Engineering - VISHNU INSTITUTE OF TECHNOLOGY (2021-01 - 2024-01)

Diploma - Computer Management and Engineering - A.A.N.M&V.V.R.S.R POLYTECHNIC (2018-01 - 2021-01)

SSC - SAHAYAMATHA E.M SCHOOL (2017-01 - 2018-01)