Project Manager - Capgemini Technology Services India Limited
(2023-02)
- Lead and oversee all aspects of IT projects within Synchrony Financial, from initiation to closure.
- Develop project plans, including scope, schedule, budget, and resource allocation.
- Managed the ESMA capital-markets project, defining scope, timelines, and deliverables.
- Performed security risk assessments, recommended encryption and data-protection controls, and supported the PMO in agile delivery.
- Conduct regular project status meetings and provide reports to senior management.
- Implement robust cyber security measures to protect customer data and financial transactions from cyber threats.
- Ensure compliance with regulatory requirements and industry standards related to IT security and data privacy.
- Utilize data analytics and business intelligence tools to gain insights into project performance and identify opportunities for improvement.
- Analyze project metrics and KPIs to track progress, measure success, and make data-driven decisions.
- Collaborate with data analysts and stakeholders to develop actionable recommendations for optimizing project outcomes.
Project Manager - Sophra Steria
(2022-08 - 2023-02)
The European Securities and Markets Authority (ESMA), the EU's financial markets regulator and supervisor, published its Position Paper on Building more effective and attractive capital markets in the EU with 20 recommendations to strengthen EU capital markets and address the needs of European citizens and businesses.
- Define Project Scope, Objective, and Deliverables and develop a detailed project plan, including timelines, releases, tasks, and resource allocation and create and maintain project documentation.
- Identify and engage project stakeholders, including clients, team members, and sponsors.
- Create and manage project budgets & Monitor project expenditures and control costs.
- Facilitated agile ceremonies for Ditech Financial, tracked JIRA workflows, and produced burn-down reports.
- Delivered security-focused user stories, conducted threat-modeling workshops, and ensured compliance with NIST CSF.
- Guarantee IT risk & security across all IT and business projects.
- Analyze business requirements to craft functional and architectural designs aligned with security standards.
- Structure projects and support staffing to ensure timely delivery of secure functionality.
- Oversee IT/business projects to mitigate risk and maintain compliance.
- Manage ad-hoc security requests, prioritize tasks, and enforce project deadlines.
- Foster stakeholder relationships among technical teams, business units, and vendors.
- Innovate problem-solving by proposing inventive security controls and process improvements.
- Communicate requirements and disseminate changes to the IT and cyber-risk framework, integrating risks into projects and assets.
- Collaborated with PMO, product owners, team members, technologists, and other teams to define solutions and drive progress.
- Working with the project management office to utilize Concur standard project management and agile methodologies.
- Provides day-to-day guidance and oversight of team activities; actively works to recognize performance.
- Gathered data on integration issue and vulnerabilities and reported all findings, including improvement recommendations.
- Checked in with and collaborated with department heads and cross-functional teams to meet a variety of needs.
- Develop and maintain project plans, schedules, and timelines.
- Coordinate with stakeholders to define project scope, goals, and deliverables.
- Ensure all project-related activities align with the established timelines.
- Monitor and allocate resources efficiently to meet project objectives.
- Track and manage project budgets, ensuring adherence to financial constraints.
- Coordinate with vendors and suppliers to acquire necessary resources.
Project Manager - Cognizant Technology Services
(2017-02 - 2019-09)
Ditech Financial LLC (rebranded from ditech Mortgage and Green Tree Servicing in 2015) was a provider of home loan, loan servicing and refinance products to consumers and institutional partners in the U.S.
- Tracked the efforts in JIRA for complex methodology projects and micro services.
- Lead the team and followed all the ceremonies.
- Prepare a Knowledge Acquisition document with overall system design and functional details.
- Prepare a High level design document for the system by analyzing the system from top to bottom approach.
- Work with the PO in defining and maintaining the Product Backlog.
- Understand the product vision and lead the team to work towards it.
- Track burn down, issues, progress and other SDLC compliance activities through Jira.
- Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
- Wrote User Stories based on the requirements gathered from all the stake holders.
- Coordinated with systems partners to finalize designs and formalize requirements.
Project Associate - Cognizant Technology Services
(2019-10 - 2022-07)
Project Associate role supporting Ditech Financial LLC projects.
- Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
- Researched current trends to stay knowledgeable in Scrum methods.
- Maintained open communication by presenting regular updates on project status to customers.
- Reported regularly to managers on project budget, progress and technical problems.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Analyzed project performance data to identify areas of improvement.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
Process executive - TCS (Tata consultancy services)
(2013-10 - 2015-11)
- Problem analysis and problem solving.
- Strong interpersonal communication skills.
- Taking decision based on the customer complaint.
- Deceased customer final settlement Payments.
- Attentiveness and ability to understand customers pulse.
- Time management skills.
- Remediation-Handles Large Commercial & Port Folio Management of customer's profile.
- Perform end-to-end KYC on customer's profile.
- Screening-Perform extensive screening on alerted profiles.
- Identify and calculate the risk of the customer.
