Nagarajan P

To obtain a leadership role in warehouse and logistics operations, applying my strengths in team management, space optimization, and system-driven process improvements to streamline workflows and enhance service levels.

Warehouse Supervisor - Stream Cast Asia Pte Ltd

(2018-11 - 2025-10)

• Coordinate with Sales and Purchasing teams to process incoming and outgoing orders promptly, ensuring no delays.
• Manage local and overseas purchase and sales orders, including verification of shipments, handling and disposition of goods, and maintaining accurate warehouse inventory.
• Address customer inquiries and concerns related to import, export, and local deliveries to ensure customer satisfaction.
• Process local and overseas online platform orders (e.g., Lazada, Shopee, Shopify, Qoo10, Amazon) efficiently.
• Negotiate freight rates with forwarders and coordinate clearance and delivery of shipments handled by third-party freight forwarders.
• Perform inbound and outbound transactions using Dynamics 365 Business Central to maintain accurate inventory management.
• Update product pricing in the system based on sales team information to keep pricing current and competitive.
• Create new item codes in the system to facilitate smooth order processing.
• Plan and optimize warehouse space for efficient inventory placement and storage.
• Conduct monthly inventory counts and stock reconciliation, reporting and investigating any discrepancies identified.
• Trace the history of goods to identify causes of discrepancies between system inventory and stock records, recommending corrective actions.
• Prepare ageing reports for each product based on receiving dates to ensure deliveries adhere to FIFO (First-In, First-Out) principles.
• Monitor warehouse inventory levels and coordinate replenishment to prevent stockouts or overstock situations.
• Arrange external transportation for events such as IT Shows and CEE Shoe exhibitions.
• Manage deployment of staff according to work schedules to ensure operational efficiency.
• Supervise and collaborate with the operations team to arrange local and overseas shipments, ensuring timely delivery.
• Supervise warehouse staff, including scheduling, training, and performance management to maintain productivity and safety standards.
• Respond promptly to customer inquiries and resolve delivery-related issues to maintain high service levels.
• Prepare monthly freight cost summary reports for submission to the Accounts department to support budget tracking.
• Compile monthly reports on faulty products and initiate warranty claims with suppliers to reduce losses.
• Generate daily invoices and maintain filing of inbound and outbound documents monthly for audit compliance.

Senior Warehouse Executive - Sankyu (S) Pte Ltd (Contractor by Virgo industrial & Marine services Pte Ltd)

(2013-05 - 2017-12)

• Provided a high level of customer service and client relations based on outstanding communication and interpersonal skills.
• Addressed customer questions and concerns regarding import, export and local deliveries.
• Follow ups for import and export documents and updating status of the shipment to respective customers.
• Established operational procedures for activities, such as verification of incoming and outgoing shipments, handling and disposition of materials and keeping warehouse inventory current.
• Preparing inbound and outbound product barcode labels for scanning process and verifying correct products.
• Coordinate with freight team and Transport team for arranging truck in and truck out empty and loaded containers without delay.
• Basic knowledge of LC shipments procedure.
• Preparing ageing report for each product for Delivery due to products expiry, we have to follow (FIFO) First in First out delivery.
• Checking with Portnet for shipment arrival status and arranging with trucks on time delivery without delay.
• Preparing CIS (Customer information sheet) report for inbound products damage.
• Preparing Incident Report for handling products damage.
• Trained existing staff in basic warehouse operations.
• Deployment of people worked on work schedule.
• Accurate loading of bulk and route trucks, coordinated product movement between receiving and replenishment, maintained constant contact with loading personnel.
• Oversaw inventory, physical counts and performed periodic cycle counts to verify outgoing orders ensuring that the associates followed proper procedures based on distributor’s schematics.
• Established and maintained effective business relationships with freight carriers, improving on-time deliveries and unloading time.
• Informing customer all updates regarding trade and company related new rules and regulations.
• Assist with urgent shipments or other shipments that require close monitoring and control.
• Space planning in the warehouse for placement/storage of Inventory.
• Monthly & weekly Invoice generated & follow up with payments without any delays.

MarketingExecutive - HDFC Bank Ltd, Chennai - Chennai

(2011-07 - 2013-04)

• Efficiently organised marketing campaigns based on the kind of products and services being offered by the company.
• Followed up the instructions given by the marketing supervisors and other senior marketing staff members.
• Implemented new and innovative ways to promote the company’s products and services.
• Keep updated with the latest information about the competitor’s products and services and the marketing activities being performed
• Organized and planned marketing events and other marketing activities keeping in mind the company’s budget.
• Maintained cordial relations with the members from the other departments in order to carry out various marketing activities smoothly.
• Regularly conducted meetings with the clients to provide them information about the company’s products and services.
• Effectively conducted marketing research in order to understand the ongoing market trends.

MBA - Marketing and Operation Management - PeriyarManimmai University, Thanjavur (2011)

BBA - Bharath College of Science and Management, Thanjavur (2009)

HSC - Government Boys Higher Secondary School, Orathanadu (2006)