Nagendra Rao
Seeking a Senior Level assignment in operations head/ Operations Management/ Sales Operation with a reputed Health Care industry
About
Offering over 25 years of experience across functions.
Adroit Business
Improvement, Patient acquisition for the group, Business Promotion for PAN India basis and strategy Development and implementation for the Achievement of goal set. Demonstrated abilities in streamlining operations ensuring adherence to norms and regulations with key focus on achieving organizational objectives. A highly motivated and ambitious individual able to give timely and accurate advice, guidance, support and training to team members and individuals.
Possessing
Excellent management skills and having the ability to work. Having a proven ability to lead by example, consistently hit targets, improve best practices and organize time efficiently.
Experienced
Health care professional with over 25 years of Clinical & Administrative leadership in Hospital settings. Proven ability to Manage multidisciplinary teams, improve patient care outcomes, and ensure compliance with health care regulations. Strong background in operational efficiency, staff development, and quality assurance. Seeking to contribute hospital senior profession to drive excellence in patient services and organizational performance.
Experience
Centre Head - Secure Group of hospitals - Solapur
(2025-07)
Head of the unit for 140 bedded Tertiary care hospital with all facilities like CT, MR, SONOGRAPHY, PHYSIOTHERAPY, with 48 bedded CCU and ICU, 3 Major OT and a Cath lab. This was a dead unit when it started with Negative image in the Market, worked hard to create Secure image in the market and increased the Brand value. Took the centre Responsibility in the month July 2025 where the revenue was 25 lakhs/Month. From 25 lakhs of revenue given every month growth presently reached the Revenue to 8.5 CR/month with only Cash Business.
Sparsh
Hospital was Only a Neuro centre Managed to promote Secure as Multispecialty Hospital.
Branded
Secure at high level acceptance of crowd. Managed the competency in the city with other competitive Hospital. Bought the best consultants to the Solapur Centre.
Overall
Managed to kept Secure hospital Solapur to one of the best critical care centre in Solapur District.
- Lead and Manage the daily operations of the unit
- Supervise the Team of 150 support staff including Doctors, nurses and support staff
- Ensure Adherence to clinical protocols safety standards and regulatory requirement
- Implement quality improvement initiatives that enhanced patient satisfaction by 80%
- Manage departmental budget, staffing schedules, and resource allocation
- Coordinate with other department to streamline patient care services
- Handled critical patients effectively
- Trained the staff in all the departments, Managed well in terms of operations of the unit
Vice President – Operations & Business - Aski super specialty hospital - Bagalkot, north Karnataka
(2024-07 - 2025-06)
Aski Hospitals came with the vision of Digitization and paperless hospitals with AI Support. They Launched Hospital in the month of June 2024. Aski Hospitals is a 100 bedded hospital with 34 critical care ICUs, 3 modular O.T. and a cath lab. Started from scratch as Head of the unit. Started to perform from the day one with revenue from 0 to 2cr in first 6 months.
- Recruited all the staff, technicians, Duty Doctors & consultant
- Initiated many programme like health camps, awareness programme, tie-ups with factories, community tie-ups
General Manager - Pragathi super specialty hospital
(2022-03 - 2024-06)
Leading the Business and operations of the hospital. Responsible for P&L (heading Centre responsibility) for Operations and Administration of about 350 bedded hospital. Planning organizing and managing all the medical services of the Hospital. Work in close collaborations with clinical and non clinical functions to ensure delivery of world class Healthcare services. Identifying and exploring ways and initiatives to control cost and generate revenue.
- Ensure effective implementation of policies and processes as laid down by the organization
- To ensure 100% compliance with statutory, statistical and annual reports
- Represent Hospital for all medico-legal issues
- Responsible for maintaining and implementing patient feedback process and conduct patient feedback analysis
- Develop and implement policies, procedures and best practices in the administration of the hospital with reference to corporate services, medical insurance, material, pharmacy management, facility management and estates management
- Oversees all training and continuing education for the staff
- Assures that facility is in compliance with all federal, state and local laws
- Reporting to Medical director and supervising the administrations in the day to day activities
- Liaising with departments for smooth running of the facility
- To over see facility management in co ordination with facility manager
- Monitoring the training and development of team, and administering a disciplinary actions as needed
- Creates and implements a best practice program, maintaining a consistent level of quality of care offered to patients
- Ensures that the process needed for the quality management system are implemented and maintained in the hospital
- Guides the material department and pharmacy to make this services economical
- Oversee practice of evidence based medicine, safety initiatives, quality assurance, improving clinical performance and implementation of NABH standards in medical staff
- Overall in-charge for the center operations, marketing and business development
- Responsible for day to day operation in the center
- Procurement material and man power for the business
- Training the staff developing their skills and employee orientation
- Operation facilities and oversaw of health information
- Trained and oversaw process for release information
- Prepared operational cost estimates for current and proposed projects
- Participated in managing client and supplier relationships
- Refined current methods and re-established protocols for recording of sentinel events etc
- Evaluated/ oversaw the work performance of the departments under command
- Holding company employees accountable to standards of integrity, professionalism, reliability and competency
- Managing store operations
- Promoting a culture where diversity is valued
- Carrying out supervisory responsibilities in accordance with the Company's policies
- Tackling all disciplinary issues with swift and suitable action
- Ensuring that all departmental purchases are made within budget
- Managing operational plans
- Monitoring daily inventory levels
- Monitoring staffing levels and ensuring that there are enough people around to cover busy or peak periods
- Directing staff to perform daily work duties
- Handling issues that have been escalated from the ground up and which need resolving
- Training new employees in accordance with company standards
- Ensuring adherence to all departmental and company guidelines, policies and procedures
- Responsible for brand marking like digital media, print media ext
- Responsible for referral business development, selection of doctors categorizing doctors developing the strategy for the conversion for developing OPD and IP in term of business
- Responsible for corporate relation for business development
- Responsible for tie up with the corporate for health services
- Conducting health checkup and paid OPD camps
- Sorted out operation issues in time
- Improved the brand visibility in the Market
General Manager - Supurva Hospitals Pvt Ltd
(2015-06 - 2022-02)
A capable, result orientated Business Head with experience of leading high performance teams and of successfully increasing efficiency and productivity whilst reducing costs and inefficiencies. Ability to keep a level head at all times, nurture grow a business, evaluate opportunities and risks and also deliver innovative solutions. Possessing excellent client facing and configuration skills and highly successful in helping define company direction, achieving goals and optimizing business.
Overall in charge of hospital promotion P and I. Promoted the organizations from scratch level to 5crore company in a year given the break-even within six months of operation.
General Manager - Live 100 Hospitals Pvt Ltd
(2013-06 - 2015-06)
- Overall in-charge for the center operations, marketing and business development
- Responsible for day to day operation in the center
- Procurement material and man power for the business
- Training the staff developing their skills and employee orientation
- Operation facilities and oversaw of health information
- Trained and oversaw process for release information
- Prepared operational cost estimates for current and proposed projects
- Participated in managing client and supplier relationships
