Corporate Manager Care Health Insurance
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10+ years of experience in Operations, sales and client servicing.
Currently working in Care Health Insurance as corporate Manager.
Corporate Manager- Claims (Religare Health Insurance- Gurgaon, Haryana, INDIA)
Ø Currently working as a Claim’s Manager in one of the renowned insurance company. Direct coordination with the High Network Client. Netflix, Amazon, Indusind Bank etc are few of the examples.
Ø Setting up the plan of action with the team and review it on daily basis
Ø I oversee the processing of Insurance claim to ensure the procedure is handled efficiently, accurately and in a manner that protects the interests of the insured parties while also providing satisfactory customer service
Ø Reviewed new claim file and develop the plan of action to proceed the case further
Ø Collaborate with the claim’s department and share the timely feedback to insured related to the claim status
Ø Monitor claim processing TAT with different department.
Ø Publish weekly TAT and SLA report for top management
Ø Scrutinized the case if it is stuck under doctor’s bucket or in fraudulent department
Ø Evaluated all evidences with ultimate goal of positive outcome for client’s claims
Ø Arranging Help Desk for corporates and resolve the F&Q on the spot
. Manager- Corporate Sales Retention (Securenow Insurance Broker- Gurgaon, Haryana, Delhi NCR- INDIA)
Ø Strong expertise in team handling & team supervision
Ø Managed INR 2 Cr. portfolio with 95% renewal rate and cross sell to existing clients as per the nature of client’s business
Ø Specialization in EB Products e.g. GMC, GPA and GTL
Ø Managing and dealing with corporate clients. Responsible for driving business from them by maintaining good relationship
Ø Delivering a sustainable income stream through meeting core sales target
Ø Visiting customers to improve business relationships with them
Ø Maintaining long-term relationships with existing client by giving round the clock service.
Ø Coordination with insurance company and endorsement team to full fill the demands of clients
Assistant Manager- Canvera Digital Pvt Ltd-Gurgaon, Haryana, Delhi NCR INDIA
Ø Responsible for department structure and overall revenue growth
Ø Facilitating data review and reporting and developing sales strategies
Ø Managing sales process and Identifying emerging market opportunities
Ø Manage a successful sales support team and ensure that team consistently meet or exceed daily sales performance metric.
Ø Work closely with EVP of Sales to drive strategy through discussions with Sales Team.
Ø Effectively manage Sales Operations expenses to ensure delivery of internal gross margin goals. Approve expenses and manage profitability reporting as it relates to field metrics.
Ø Identify opportunities and weaknesses within territories and make proposals to create value and increase operational efficiency
