Namrata Nishad

Dedicated Customer Executive with a proven track record of extracting valuable insights from complex datasets. Proficient in data manipulation, statistical analysis, and data visualization. Strong attention to detail and a passion for solving problems using data driven approaches. Seeking to leverage my expertise and contribute to a dynamic organization's success.

Customer Executive - Armeka - Pune

(2021-05 - 2022-04)

• Conducting customer satisfaction surveys to understand what areas of the company's services need improvements
• Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
• Curating streamlined email and social media communication mediums for offers, updates and much more

Customer Executive - Aadyanta - Pune

(2022-10 - 2024-02)

• Dealing with customer issues and churning out an easy-to-follow solution
• Managing payment and delivery of customer orders
• Helping customers choose the right product for their requirements and budget

B.com - Savitribai Phule Pune University (2024)

H.S.C - Mother Teresa Junior College (2019)

S.S.C - MAHARASHTRA STATE BOARD OF SECONDARY AND HIGHER SECONDARY EDUCATION, PUNE (2017)