Nancy Sharma

Dynamic professional with a diverse background in Education and Corporate Operations. Experienced in team leadership within CRM environments and banking operations, combined with foundational training in elementary education. Proven ability to streamline administrative processes and lead cross-functional teams to achieve organizational goals.

Team Leader - CRM - Datalink Industrial Cooperative

• Led a team focused on client relationship management and process efficiency.
• Optimized data workflows to enhance service delivery and response times.
• Coordinated with various departments to align industrial goals with client needs.

Email Department Associate - Teleperformance (Ratnakar Bank Ltd)

• Managed professional communications and query resolution for a leading private bank.
• Ensured high accuracy and compliance in official email documentation.
• Maintained top-tier quality standards in customer interaction and problem-solving.

Trainee Teacher - Sarvodhya Vidhyalay

• Assisted in curriculum delivery and classroom management for elementary students.
• Developed lesson plans and supported senior faculty in academic evaluations.
• Fostered a positive learning environment through engaging educational activities.

B.Com (Hons) - Commerce - Delhi University

Elementary Teacher Training - Education - DIET Daryaganj