Nandan Anvekar

Results-driven Revenue Cycle Management (RCM) leader with 9+ years in US healthcare operations, specializing in payment posting, denial management, and billing compliance. Track record of improving posting accuracy to 98%+, cutting turnaround time by 30%, and leading teams of 13+ associates. Skilled at translating client requirements into scalable workflows, automation, and KPI-driven performance improvement.

Lead Consultant – Payment Posting at Upwork (2024-04 – Present)

• Serve as primary client contact for payment posting engagements, ensuring service quality, satisfaction, and issue resolution.
• Maintain a 98% payment posting accuracy rate while resolving discrepancies and enforcing compliance standards.
• Reduced posting errors by 20% and improved turnaround time by 30% through workflow redesign and automation.
• Direct and mentor distributed staff, monitoring KPIs and preparing performance reports for leadership.
• Deliver strategic insights to leadership to support operational growth and continuous improvement.

Associate Team Lead – Billing Operations at Starmark Software (2020-10 – 2024-04)

• Promoted from Operations Lead to Product Lead for an in-house payment posting automation platform.
• Managed a team of 13 associates across payment posting, with daily, weekly, and monthly performance monitoring.
• Built KPI dashboards and automated repetitive tasks, improving visibility into workflow and cash flow planning.
• Partnered with QA teams on monthly performance reviews and improvement plans; led cross-site calibration sessions.
• Conducted root cause analysis (RCA) on operational issues and optimized clean claim ratios.
• Led billing audits and EOB reviews, ensuring accurate reconciliation, SLA compliance, and regulatory adherence.

Senior Process Executive – Operations at Omega Healthcare (2017-09 – 2020-04)

• Reconciled patient accounts and tracked reimbursements across multiple payer types.
• Managed end-to-end claims submission and posting (ERA/EFT/manual), including collection reports and patient statements.
• Conducted denial analysis and implemented corrective action plans to reduce recurring denials.
• Analyzed data trends to inform strategic operational decisions.
• Received the Pinnacle Award for driving continuous improvement initiatives.

AR Executive at Sys Information (2016-05 – 2017-09)

• Maintained tracking systems and analyzed payment trends to support accounts receivable accuracy.
• Conducted root cause analysis for denied claims and resolved client escalations.
• Negotiated payment terms with payers, optimizing cash flow for clients.
• Recognized as top performer (Shining Star award) for consistent excellence in AR management.

Polytechnic Diploma in Computer Science – JNNCE College of Engineering (2011 – 2015)