AML analyst, Transaction Monitoring at PWC - BMO (2024-02 – Present)
- Assessing potential money laundering and terrorist financing risks by identifying red flags in transaction monitoring within U.S. territories.
- Reviewing Know Your Customer (KYC) information and conducting comprehensive external research on customers to ensure compliance.
- Analysis of Suspicious Activity Reports (SARs) and Currency Transaction Reports (CTRs).
- Preparing and submitting detailed narrative documents based on conducted reviews, ensuring accurate and timely reporting to the bank.
- Review alerts generated by monitoring systems for indicators of money laundering, fraud, or other suspicious activities
- Conduct detailed investigations on flagged transactions, determining whether they are justified or suspicious.
- Perform holistic reviews of transaction activity to identify missed suspicious activity or compliance gaps
- Gather and analyze data from multiple sources, such as customer profile, transaction history, and external reports.
- Review risk assessments tools such as Actimize for complete risk profile of the customer.
- Review SAR reports to identify activity that may indicate money laundering, fraud, or other financial crimes.
- Customer Due Diligence (CDD): Verify customer identity and assess risk at onboarding by collecting necessary documentation, Identify beneficial ownership for corporate clients and assess the risk associated with each party, Monitor customer profiles and update them regularly based on transaction behaviour and other risk indicators.
- Ensure accurate tracking and aggregation of cash transactions to identify those that require CTR filing.
- Use automated tools to identify potential matches, while manually reviewing alerts to reduce false positives, Escalate confirmed matches for sanctions violations as necessary and report them to relevant regulatory bodies.
Senior Advisor, Transaction Processing at Concentrix REVOLUT (2023-01 – 2023-10)
- Conduct detailed investigation on cardholder query and identify correct dispute reason code.
- Investigate retail accounts which hove unusual activity and file unusual activity report to FIU(Froud Investigations Unit).
- Prepare chargeback submission notes and submit them to Payment Processing Systems—Visa and Mastercard.
- Dispute chargebacks as representative of Issuer bank.
Chargeback Analyst at AMAZON DEVELOPMENT CENTRE (2021-12 – 2022-12)
- Review reason codes and customer accounts for fraud elimination
- Manage and process chargebacks by collaborating with customers, payment processors, and internal teams and ensure accurate resolution of payment disputes.
- Prepare representation documents and submit to acquiring bank.
- Promptly address customer inquiries and concerns related to chargebacks.
- Expertise in navigation through banking portals such as PMTC, AMEX, Chase, BOA.
Transaction Risk Investigator at AMAZON DEVELOPMENT CENTRE (2018-12 – 2021-12)
- Conduct thorough investigations on buyer accounts to identify, instances of fraud, unauthorised transactions, potential merchant violations, and thereby avoid transactional risk.
- Prepare and submit suspicious activity reports (SAR) in accordance with regulatory requirements.
- Conducted root cause analysis to identify fraud MOA, fraudulent activities and account take over.
- Monitor for common fraud indicators, such as unusual patterns of account activity, inconsistent customer behaviour, or rapid fund movements.
- Perform quality assurance checks, risk-based investigation, remediation, etc.
- Prepare and file fraud reports to relevant regulatory bodies when necessary.
- Follow up on remediation actions taken to ensure gaps identified are resolved.
- Provide actionable recommendations based on testing results to enhance compliance programs.
- Screen transactions and customer data against sanctions lists (OFAC, UN, EU, etc.) and other watchlists.
- Regularly review and update KYC records as part of a risk-based approach, particularly for higher-risk customers.
- Prepare Suspicious Activity Reports (SARs) for submission to regulatory authorities when necessary.
- Develop fraud prevention measures, including stronger controls.
- Provide training to employees to recognize fraud indicators and follow appropriate escalation processes.
- Identify high-risk areas based on customer types, product offerings, geographies, and transaction channels
- Ensure accurate tracking and aggregation of cash transactions to identify those that require CTR filing.
- Identify transactions that meet or exceed the reporting threshold (e.g., $10,000 in the U.S.).
