Nandini V

Professional with extensive experience in customer relationship management and office administration at Sahayog Multistate Credit Co-Op Society LTD. Proven ability to enhance customer satisfaction and achieve sales targets through effective communication and team coordination. Skilled in MS Office and vendor management, ensuring operational excellence and compliance.

Administration - Sahayog Multistate Credit Co-Op Society LTD. - Bangalore

(2024-12)

• Managed day-to-day administrative and facility operations.
• Coordinated office maintenance and vendor management.
• Maintained office records and documentation.
• Supported staff with administrative requirements.
• Ensured smooth office operations and compliance with company procedures.

Relationship Manager - Bancassurance - PNB MetLife India Insurance Company Limited (Karnataka Bank) - Bangalore

(2023-04 - 2024-06)

• Built and maintained strong customer relationships.
• Assisted customers with insurance products and policy servicing.
• Achieved sales and customer retention targets.
• Resolved customer queries and provided after-sales support.
• Coordinated with internal teams to ensure customer satisfaction.

Branch Relationship Executive - Randstad India Private Limited - Bangalore

(2022-04 - 2023-04)

• Promoted credit card products to prospective customers.
• Assisted customers with card applications and documentation.
• Handled customer queries and complaint resolution.
• Built long-term customer relationships.
• Worked towards achieving monthly sales targets.

Customer Support & Customer Relationship Manager - Sneha Star HR Solutions PVT LTD (Metro Cash and Carry India Pvt Ltd) - Bangalore

(2019-11 - 2022-04)

• Managed customer service operations.
• Assisted customers with product information and billing support.
• Handled customer complaints professionally.
• Coordinated with different departments to resolve issues.
• Ensured a positive customer shopping experience.

Customer Service Executive - Hathway Broadband - Bangalore

(2018-12 - 2019-11)

• Delivered customer support and managed service requests to ensure timely resolution.
• Resolved customer complaints and issues to enhance satisfaction.
• Updated customer records and conducted follow-ups to improve service continuity.
• Maintained customer records and follow-ups.

Diploma - Civil Draughtsmanship - Government Women Polytechnic, Bangalore (2018)

SSLC - Vidya Priya High School, Bangalore (2015)