Nandisha Punia

Cybersecurity Analyst with nearly 3 years of experience at Accenture supporting a global media client across Security Operations, Email Security, Incident Response and Vulnerability Management. Skilled in email threat analysis, ServiceNow incident management, vulnerability remediation, stakeholder communication, Zscaler administration, SLA management and process improvement. Proposed a Zscaler automation concept to analyze screenshots and automatically route requests to the correct operational queues.

Cybersecurity Analyst at Accenture (2023-11 – Present)

• Analyze suspicious emails for phishing, malware, spoofing and other threats.
• Investigate security alerts and manage incidents through ServiceNow.
• Support enterprise vulnerability remediation and coordinate with stakeholders for timely resolution.
• Communicate directly with clients on incidents, remediation progress and operational updates.
• Maintain excellent SLA compliance while handling security incidents.
• Proposed a Zscaler automation solution to analyze screenshots and automatically assign requests to the correct operational queues, improving workflow efficiency.
• Collaborate with cross-functional teams to improve security operations and documentation.

B.Tech in Electrical Engineering – Thapar University (2023)