Nandy Velan

ISTQB® Certified Tester (CTFL) and SAFe® 6 Agilist Certified Senior QA Engineer with 9+ years of experience delivering enterprise applications across Education, Insurance, Cloud, E-commerce, and Consumer Technology domains. Expertise in Manual Testing, API Testing, SQL Validation, Agile delivery, Release Management, and Stakeholder Collaboration. Hands-on experience validating REST APIs using Postman, backend verification using SQL, Salesforce-integrated applications, AWS Connect, and enterprise workflow testing.

Possess foundational knowledge of ServiceNow ITSM, including Incident, Problem, Change, Request, Service Catalog, CMDB, SLA concepts, workflow validation, and user access validation.

QA Lead - Bromcom Computers PLC

(2024-06 - 2025-07)

Project: Bromcom MIS – School Management Information System

• Led end-to-end QA for enterprise School Management applications across Agile sprints, ensuring consistent release quality across sprint cycles.
• Developed test strategies, regression suites, and release validation plans for Attendance, Staff Management, Timetable, Leave, Student Information, Reporting, and Administration modules, strengthening test coverage and reducing regression risk.
• Executed Functional, Regression, Integration, System, Exploratory, Compatibility, and UAT testing while validating REST APIs using Postman and backend data using SQL, improving defect detection before production release.
• Collaborated with Product Owners, Business Analysts, Developers, Scrum Masters, and Stakeholders to ensure successful, on-time sprint delivery.
• Mentored junior QA engineers through structured Knowledge Transfer (KT) sessions, facilitated Bug Bash sessions, and prepared QA Metrics, Test Execution, and Release Readiness Reports, improving team readiness and release predictability.
• Award: Star of Sprint for leadership, ownership, and successful Agile release delivery.

Senior Quality Engineer - Aspire Systems

(2021-06 - 2023-06)

Project: Assurance – Vehicle Insurance Platform

• Delivered end-to-end QA for a Salesforce-integrated Insurance platform covering customer onboarding, policy lifecycle, renewals, endorsements, and claims processing, supporting reliable policy processing for end customers.
• Designed and executed Functional, Regression, Integration, System, Exploratory, and UAT test scenarios, reducing production defects and improving release confidence.
• Performed REST API validation using Postman, backend SQL verification, and defect management through Jira, ensuring data integrity across integrated systems.
• Supported production deployments, release validation, sprint planning, and Agile delivery while preparing QA Metrics and Release Readiness Reports.
• Introduced a standardized Daily QA Status Report adopted across multiple QA teams, improving reporting consistency and stakeholder visibility.

Senior Device Associate (Quality Assurance) - Amazon Development Centre India

(2013-07 - 2020-01)

Projects: AWS Connect | Amazon Shopping (mShop) | Amazon Fire Phone

• Delivered end-to-end Quality Assurance across Cloud, E-commerce, Mobile Applications, and Consumer Devices, supporting reliable customer-facing releases at scale.
• Independently owned QA validation for AWS Connect (IVR), designing, reviewing, and executing 600+ manual test cases covering Functional, Regression, Integration, Smoke, Exploratory, and End-to-End business scenarios, ensuring dependable IVR performance for business-critical workflows.
• Performed Accessibility Testing on Amazon Shopping mobile/tablet applications by enabling native accessibility features (e.g., screen reader, magnification) and validating app usability for customers with disabilities.
• Coordinated QA activities for a 7–8 member Agile testing team, mentoring engineers, monitoring sprint execution, and ensuring release readiness.
• Performed end-to-end validation of Amazon Shopping across Android, iOS, and tablets, including Compatibility and Localization Testing for global marketplaces, supporting a consistent customer experience worldwide.
• Contributed to the confidential Amazon Fire Phone project by performing Functional, System, Regression, Smoke, and Release Validation testing before public launch, helping ensure a stable product launch.
• Tested pre-installed games and applications on Amazon Fire Phone devices, performing Functional, Regression, Compatibility, Localization, and Usability testing to ensure a high-quality user experience prior to release.
• Collaborated with Development Leads during requirement analysis, defect triage, production validation, release planning, and continuous QA improvements.
• Recognized with Quarter Back Champion, Star of the Month, and Stakeholder Appreciation awards for leadership, ownership, mentoring, and quality excellence.

Bachelor of Engineering - Computer Science & Engineering - Anna University (2012)