Narayana Vellore

Customer Service and Verification Specialist with several years of experience handling customer interactions, verification processes, and operational support. Skilled in resolving customer issues, managing inbound and outbound calls, and maintaining accurate documentation. Proven ability to communicate effectively with customers and internal teams to deliver high-quality service.

Branch Coordinator / Verification Specialist / Customer Service - Danush Financial Associates

(2020-12 - 2026-01)

• Coordinate branch operations and verification activities with customer service.
• Handle customer inquiries and provide timely solutions.
• Passionate about to resolve customer issues maintain good relation with the customers.
• Escalate complex issues to appropriate departments.
• Maintain records of customer interactions and verification activities.
• Excellent phone etiquette and excellent verbal and written and interpretation skills
• Ability to multi task, organize, and prioritize work.

Verification Specialist - Full Scan Business Solutions

(2017-11 - 2019-08)

• Handled inbound and outbound calls related to customer verification.
• Performed background checks and maintained documentation.
• Followed up with customers to resolve outstanding issues.

Verification Specialist - CRP Risk Management

(2016-11 - 2017-08)

• Managed verification calls and customer service requests.
• Conducted background verification processes.
• Maintained accurate records of verification activities.

Marketing Executive - Ayurwin Pharma

(2014-11 - 2016-10)

• Promoted Ayurvedic products to doctors and retail pharmacies.
• Conducted product demonstrations and explained product usage.
• Maintained client relationships and achieved sales targets.

Data Entry Operator - Kishore Technologies - Chittoor

(2012-06 - 2014-06)

• Entered and managed data accurately in company systems.
• Converted files between formats such as PDF to Word.
• Maintained data accuracy according to company standards.

LLB - Sri RKM Law College (2022 - 2027)

PGDCA - CSIT Computer Educational Society (2007 - 2009)

Intermediate - Vignana Suma Junior College (2001 - 2003)

SSC - Municipal High School (1997 - 1998)