Nasrin Khatun

Highly motivated Senior Admission Counselor with almost 7 yrs of experience in consultative sales & admissions. Recognized for strong communication skills, exceptional customer service & ability to effectively represent educational programs. Passionate about changing lives through high quality education & dedicated to guiding prospective students in achieving their goals.

Committed to provide outstanding support & fostering positive relationships with students & their parents.

Academic Counselling Manager - INTERNATIONAL PROFESSIONAL FINANCIAL CAREERS ACADEMY (IPFC Academy)

(2025-09 - 2026-04)

• Counselling prospective students about company's products and services and converting them into admission
• Generating leads through social media posts and bulk E-Mailing
• Cold calls on various databases which are made available to the company from time to time
• Conducting seminars in various colleges or coaching centers to generate leads from such seminars
• Interacting with existing students for various activities like Registration, Exam, Mocks, Placement, etc.

Senior Admission coordinator - INDIAN INSTITUTE OF FASHION & DESIGN (IIFD)

(2024-10 - 2025-04)

• Provide academic counselling and develop personalized plans
• Advise students/ parents for their learning needs through structured Counseling Sessions
• Counselling the students
• Aligning the meetings
• Managing the report
• Converting leads into admission

Senior Admission Counselor - GIRNARSOFT SERVICES PVT LTD (CollegeDekho.com)

(2021-04 - 2024-08)

• Ensure students meet educational goals as primary guide through degree requirements
• Furnish course registration assistance to students. Advise students on degree-specific Programs and procedures
• Identify at-risk student scenarios and highlight opportunities for academic success Improvement. Guide students to a sense of accountability for their own choices and Their impact on their prospects for academic success
• Take part in interview of candidates while supporting decision making to hire Successful applicants
• Offer inspiration and training of internal sales personnel on how to attain business Sales objective
• Handling queries/ Handling Team
• Career counseling
• Converting suspects into prospects & closing admission
• Maintaining leads
• Achieving targets
• Mailing the students

Customer Relation Specialist - MAXINQUE SOLUTIONS PVT LTD

(2020-06 - 2020-12)

• Solving customer queries
• Reverting mails
• Promoting E-Commerce Business
• Calling the customer
• Handling logistic related issues
• Managing Refund Queries

Assistant Executive - WESTLAKE TACKLE

(2018-11 - 2020-01)

• Organizing meetings
• Mailing / calling the buyers
• Promoting E-Commerce Business
• Complain handling
• Managing courier items
• Ensuring quality of the products
• Managing refunds

Ticketing reservation Executive - SPICEJET PVT LTD

(2017-12 - 2018-05)

• Handling customer queries over calls
• Mailing the customer
• Canceling or rescheduling tickets
• Refunding amounts

Assistant coordinator (Counsellor) - FRAMEBOXX (Animation & Visual Effects) Pvt. Ltd

(2016-09 - 2017-06)

• Provide academic counselling and develop personalized plans
• Advise students/ parents for their learning needs through structured Counseling Sessions
• Counselling the students
• Aligning the meetings
• Managing the report
• Converting leads into admission

10th - ICSE Board - Welland Gouldsmith School (2011)

12th - ICS Board - Welland Gouldsmith School (2013)

BA - Education Hons - Rani Birla Girls College (2016)

PGDM - Hospitality & Tourism Management - TMI Academy (2018)