Natasha Thakur

To prove my skills with a zealous attitude and confidence to learn new things and implementation of my academic knowledge that contributes for organization's growth and for my professional career.

Data analyst & coding specialist - Authorize Rx

Worked as a Data Analyst & Coding Specialist (6 months) in the Prior Authorization team, managing high-volume healthcare workflows and ensuring compliance with standard operating procedures (SOPs).

• Managed and processed multiple workflow queues in Framework LTC, including Cycle Authorization, eRx, Manual Change Doctor, To Be Called, Refill Follow-up, To Be Faxed, and To Be Clarified.
• Utilized Citrix-based healthcare applications, including Framework LTC and Framework ECM, for prescription management, medication tracking, and patient refill processing.
• Processed and monitored prescription refill requests by coordinating with healthcare providers through ePrescriptions (eRx), telephone calls, fax, email, and other approved communication channels.
• Reviewed refill authorizations, verified medication discontinuation dates, updated patient medication records, and maintained accurate system documentation.
• Communicated with healthcare providers and facilities to identify the correct prescribing physician and efficiently resolve prescription-related discrepancies.
• Managed prescription denials by reviewing provider responses, documenting appropriate denial reasons, and notifying healthcare facilities when patient appointments or additional authorization were required.
• Performed medication data coding and batch processing in Framework LTC, ensuring accurate dosage verification, drug information updates, and compliance with pharmacy documentation standards.
• Assisted with insurance claim processing for new patients by investigating claim rejections, including allergy-related issues and other exceptions, and coordinating appropriate resolutions.
• Collaborated with providers, healthcare facilities, pharmacies, and internal teams to ensure timely prescription processing, accurate patient records, and efficient workflow management.
• Maintained high standards of data accuracy, documentation quality, and regulatory compliance while handling sensitive healthcare information.

Drug Data Analyst - TATA 1MG

It's been 2 years experience as Drug Data Analyst.

• Conduct vendor sourcing by identifying and procuring unavailable medicines through alternative procurement portals, attaching SKU links to the platform, and coordinating with cross-functional teams for new product publishing.
• Perform SKU mapping by integrating formulary data with inventory from prime vendors, retailers, hospitals, NPPA (National Pharmaceutical Pricing Authority), and CDSCO (Central Drugs Standard Control Organization) to ensure data accuracy.
• Manage and execute NPPA-related SKU mapping activities while ensuring compliance with government regulations and industry standards.
• Maintain accurate SKU mapping for prescription (Rx), over-the-counter (OTC), and surgical products, ensuring consistency across internal platforms.
• B2B and BEL (Bharat Electronics Limited) mapping activities, prioritizing Tata business requirements.
• Perform LSQ mapping with high accuracy to support product data integrity and operational efficiency.
• Manage Beeting daily operational targets.
• Coordinate the timely closure of Purchase Orders (PO) through email communication, ensuring smooth procurement workflows and vendor coordination.

IPD pharmacist - MAX HOSPITAL - Saket

2 years job experience as In-Patient and Pharmacy Store as Pharmacist in Max Healthcare Hospital in Saket.

• Dispensed e-prescriptions for both in-patients and out-patients with accuracy, ensuring compliance with hospital policies and patient safety standards.
• Managed pharmacy inventory by monitoring stock levels, replenishing medicines, and removing expired, non-moving, and condemned items to maintain optimal inventory.
• Processed billing for inpatient and outpatient medications, ensuring accurate documentation and timely transaction processing.
• Ensured secure storage, documentation, and regulatory compliance for narcotic and controlled medications in accordance with legal and hospital guidelines.
• Prepared and maintained Goods Received Notes (GRN) for inventory reconciliation and efficient pharmacy store operations.
• Maintained pharmacy equipment and infrastructure to ensure safe, efficient, and uninterrupted daily operations.
• Provided evidence-based drug information and medication counseling to patients, physicians, and other healthcare professionals.
• Maintained up-to-date knowledge of hospital drug formularies, pharmaceutical products, and medication safety guidelines to support quality patient care.

MBA - NMIMS

Bachelors in pharmacy - B pharm - Sanskar college of pharmacy (2021)

Diploma in pharmacy - D pharm - Baba Haridas College of pharmacy (2018)