Naufal Ibrahim

Results-driven Finance Officer with expertise in financial operations, documentation, and office administration, delivering accuracy, efficiency, and strong customer service using MS Office and Tally Prime systems. Skilled in sales coordination, reporting, and client relationship management, ensuring compliance, streamlined workflows, and achievement of monthly business targets in dynamic financial service environments.

Finance Officer at Bajaj Finance (2024-04 – Present)

• Promote financial products, acquire new customers, maintain relationships with store partners, and ensure proper documentation (KYC) for loan disbursal Promoted financial products to prospective customers, consistently achieving monthly sales targets through strategic customer acquisition, effective communication, and relationship-building with clients and retail partners in competitive market environments.
• Executed end-to-end loan processing by verifying customer documents, ensuring accurate KYC compliance, and coordinating with internal teams to facilitate timely loan approvals and seamless disbursal processes.
• Prepared detailed sales reports and financial documentation using MS Excel and Tally Prime, enabling management to monitor performance metrics, analyze trends, and support informed business decision-making processes.
• Conducted market and competitor analysis to identify emerging opportunities, assess product positioning, and support strategic planning initiatives aimed at improving customer acquisition and expanding business growth.
• Managed customer interactions professionally, resolving queries and issues efficiently while maintaining strong client relationships and ensuring high levels of satisfaction throughout the financial service lifecycle.
• Coordinated effectively with team members and store partners to streamline operations, enhance communication, and ensure smooth execution of sales activities and documentation processes across multiple stakeholders.
• Organized and maintained accurate financial records and reports, improving documentation efficiency, ensuring quick retrieval of information, and supporting audit readiness and compliance with internal policies and procedures.

Bachelor of Commerce in B.com – ISME (2024)

Higher Secondary in Computer Science – JJMMHSS (2021)

SSLC – JJMMHSS (2019)